Freedom Motors USA Reviews | Read Customer Reviews of freedommotors.com

Freedom Motors USA Reviews | Read Customer Reviews of freedommotors.com

Freedom Motors USA reviews

91 approved reviews, newest moderated first

Irma
Mar 5, 2018
Great experience!!
Everything, from the car being picked up to being delivered after the ramp conversion went smoothly. I received updates on how everything was going and all of the Freedom Motors staff was always ready to answer any question that I had. My car is back and I love it!
Response from Freedom Motors USAMar 6, 2018
Thank you for leaving the review - we're thrilled you're so happy with your car! We pride ourselves on our communications standards and it's great to hear that you felt kept "in the loop" throughout the conversion process. Freedom Motors USA not only sells it's own quality converted vehicles, but can also convert customer-supplied vehicles, and your experience is a great example of how smooth that process can be. We wish you many happy years on the road!
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Melody
Feb 22, 2018
We received a wonderful van .
We received a wonderful van at a much more reasonable price than other companies.. Also, our liaison, Jim, went out of his way to help us , making the experience easy and pleasant. We’d use Freedom Motors USA again.
Response from Freedom Motors USAFeb 22, 2018
Thanks for leaving a review and mentioning our Mobility Consultant, Jim! Jim has a proven track record of going above and beyond for every one of his customers and it's great to hear that you had such a pleasant experience with him. Thank you also for recognizing the value in our vehicles - Freedom Motors USA takes great pride in not only making our products physically accessible, but financially accessible, as well. We're thrilled that you would use Freedom Motors USA again - did you know we offer a $1000 Referral Bonus? Refer a friend or loved one to us and, if they complete a purchase, we'll give you $1000! https://www.freedommotors.com/individual-bonus-referral/
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Karen
Feb 12, 2018
Meeting with Oscar (salesman) was fine
Meeting with Oscar (salesman) was fine. Very helpful and pleasant.
Response from Freedom Motors USAFeb 12, 2018
Thank you for leaving the review and mentioning our Mobility Specialist, Oscar. His pleasant demeanor betters the day of everyone he encounters! The team here at Freedom Motors prides itself on the best customer service in the industry and we're always happy to hear from satisfied customers such as yourself.
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Eudell G.
Feb 10, 2018
we appreciate all the help you gave us …
we appreciate all the help you gave us and we have no reservations and we recommend your company to anyone that is in the need of this type of auto when you are in need of transportation for wheel chair bound people. thank you again.
Response from Freedom Motors USAFeb 12, 2018
Thank you for the review and your endorsement. After over 30 years in the business, it's still a thrill to be able to match these one-of-a-kind vehicles to those that need and will benefit from them most!
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Nancy
Feb 10, 2018
Fair trade for my vehicles
Fair trade for my vehicles. Exceptional salesman who understood our needs. A few blips in buying from out of state and rigid registration rules in my state but Freedom staff assisted in working through the issues.
Response from Freedom Motors USAFeb 12, 2018
Thank you for your comments and the five-star review! Your Mobility Specialist, Tom, is indeed exceptional and specializes in truly understanding his customer's needs. Interstate vehicle buying can sometimes get complicated, but our expertly trained and thoroughly experienced staff can smooth the bumps in the road to any purchase.
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Kelly
Feb 10, 2018
Outstanding customer service
Outstanding customer service
Response from Freedom Motors USAFeb 12, 2018
Thank you for leaving a review. Our customer service is our calling card and the team here at Freedom Motors is happy to hear that you had such a good experience with us!
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Larry
Feb 6, 2018
Excellent expierence
Excellent expierence. Tom was great. Worked hard to help us get what we needed for our family.
Response from Freedom Motors USAFeb 6, 2018
Thank you for the review and for highlighting the efforts of our salesperson, Tom. Tom listens carefully and is extremely diligent in meeting the needs of his clients! As a family-owned and operated company, Freedom Motors is determined to make a difference for families in need and are glad we could be of service to yours.
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Khalid S.
Feb 5, 2018
Van Purchase
Everyone followed up very well and especially the experience with sales person (Kevin) was phenomenal !
Response from Freedom Motors USAFeb 6, 2018
Thank you for leaving the positive review, and mentioning our salesperson Kevin. We agree, Kevin's commitment to providing an exceptional customer experience is second-to-none! The Freedom Motors team is thrilled to hear such good feedback and is proud to put the customer first, every time.
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