Freedom Motors USAReviews of freedommotors.com

We bought a Chevy Silverado 1500 conversion and it has been the biggest mistake ever. It went through quality control twice and still I have to keep fixing stuff. They glue the magnets on everything to work with the sensors and they keep falling off leaving us stuck wherever we are till I can get it fixed. It leaks air really bad cause the door doesn't seal right. The salesman tweaked the front fender before I left their parking lot with it, the fender needs to be replaced but all they did was realign it so there's a big gap and it sticks out a 1/4". I had spent a night there just so they could fix the door so it wouldn't hit the fender. Then after driving 9 hours home it didn't work and I had to take it 2 hours to the closest repair shop. I'm very dissatisfied with the truck and how ive been treated by them about it. This is my first negative comment I've made but I felt I needed to warn ours about these issues. I think we have to pay so much extra for these vehicles so we can enjoy life with our situations and we should get a high quality product in exchange.

10+ Stars! From beginning to end my experience with Freedom Motors c/o Dominic was great! Of course I had tons of questions, not ever having purchased a vehicle unseen was a bit nerve wracking to say the least however Dominic was very patient with me and my "repeated" questions. Thanks to technology and patient individuals such as Dominic we were able to communicate via telephone/text throughout the entire process. This has been by far the biggest investment I have ever made and Dominic was amazing at making me feel at ease with the whole process. I highly recommend Dominic/Freedom Motors to anyone in need of a wheelchair accessible vehicle! We love our 2016 Kia Sorento! It has been completely life changing and we couldn't be happier!

I Purchased a used Toyota sienna had asked the salesman to walk it and confirm that it was as clean as it looked on the photos and that the inside was OK. He got back to me and said that it was extremely clean in very good shape with no problems at all. When I got the van I had to sign off for quite a number of items that were damaged so that the delivery company wouldn’t get charged. There was rust on both sides that did not show on the pictures and was not told me by the salesman, inside the wiring for the attorney Chair is terribly frayed and will need to be replaced, I Called the salesman and ask him why he hadn’t told me about these things, he said well I never really was able to walk it because it was parked so closely between two other vans I couldn’t get to it so I just assumed it was OK. He had lied to me about his walk around. Also customer service is extremely poor as I asked him to have a manager called me and no one dead and I use their text link on the Website and did a chat with a chat link on the website and was told that someone would contact me, now after three weeks I still haven’t been contacted, poorest customer service of any I have ever experienced bar none.

I am very disturbed because the van we waited 8 weeks for was not what we received. When I spoke with Justine Laurette the sales manager he did not listen, he tried "sell me". We ordered 2 jump seats on a long channel ramp. We got bench seat across the second row making the van unusable. At no time did anyone express concern for the mistake. I was expected to fix the problem myself. When I order a customized vehicle I don't want to make changes. The administration was poor and unreliable.

I'm a new customer of Freedom Motors, I was going through a hard time because I had just wrecked my brand new truck. I just went to the bank last week to make my fourth payment and the wreck happened later that week. An old friend of my wife happened to call her out of the blue and My wife Laura told her what had happened. She directed us to Freedom Motors and that’s when I met James, he worked with me and put me in a beautiful 1915 pickup and him and Scott helped me more than I could ever ask for. They are truly kind and caring people and that’s hard to find in car dealers.

Freedom Motors made what could have been an extremely difficult process, one of the most simple processes ever. Excellent service and I would never use another company for a vehicle for my friends or family.

Tried contacting was wanting to replace my existing handicapped van. Left emails called they said they would return call they never did. Ended up going to a different place.

Excellent buying experience