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Frame USA Reviews | Read Customer Reviews of frameusa.com

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Home & Garden
Decoration & Interior
Frame USA

Frame USAReviews of frameusa.com

4.3194 reviews
Decoration & Interior
225 Northland Blvd, Cincinnati, Ohio

Call Directions Website

Frame USA4.3

Reviews194 About Contact

Overall score

4.3 out of 5

Great

Average of 194 reviews

Distribution

5★68%
4★14%
3★6%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 577-5920
frameusa.com
[email protected]
225 Northland BlvdCincinnati, OH 45246

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About Frame USA

Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.

Frame USA (frameusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: frameusa.com
Website: frameusa.com
Category: Decoration & Interior
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Frame USA reviews

194 approved reviews, newest moderated first

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Kyle M.
Apr 3, 2025
I was really impressed with this…
I was really impressed with this product the turnaround and overall service Ordered a custom green mat
Report
carol S.
Apr 3, 2025
Have gotten everything I have wanted…
Have gotten everything I have wanted and looking very good. Will be back again soon.
Report
JACLYN B.
Mar 27, 2025
Your customer service representative…
Your customer service representative was very helpful. There was a chip in the first frame I received. He had it replaced quickly. The second frame was damaged in shipment before it arrived here, but he had a replacement sent almost immediately.
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Dorothy D.
Mar 24, 2025
The frame was beautiful and so easy to…
The frame was beautiful and so easy to slip my painting into it.
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Lynn
Mar 21, 2025
Quick response....accurate!
Quick response....accurate!
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JD
Mar 20, 2025
Issue with order speedily resolved
One of the acrylic pieces for a frame I ordered came in pieces. As soon as I reached out to the help team, they had a replacement in the mail within 48 hours. Great customer service!
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Rick
Mar 19, 2025
Some Confusion, but its ok.
While ordering, it was confusing to ensure the dimensions of the Matte, Acrylic, and Foam were the same size to be fitted in the frame designed. After receiving both in separate packages, everything was ok....whew!
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jbraxwilkn
Mar 18, 2025
Excellent quality. Good price. No unpleasant surprises.
Frame information at web site was found to be accurate and complete with no unpleasant surprises. Frame quality is very good. Frames arrived promptly and were well packaged. I have been very pleased with my experience purchasing picture frames from Frame USA and will use them again whenever I have need of quality picture frames in the future.
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