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Frame USA Reviews | Read Customer Reviews of frameusa.com

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Home & Garden
Decoration & Interior
Frame USA

Frame USAReviews of frameusa.com

4.3194 reviews
Decoration & Interior
225 Northland Blvd, Cincinnati, Ohio

Call Directions Website

Frame USA4.3

Reviews194 About Contact

Overall score

4.3 out of 5

Great

Average of 194 reviews

Distribution

5★68%
4★14%
3★6%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 577-5920
frameusa.com
[email protected]
225 Northland BlvdCincinnati, OH 45246

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About Frame USA

Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.

Frame USA (frameusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: frameusa.com
Website: frameusa.com
Category: Decoration & Interior
Location: Cincinnati, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Frame USA reviews

Showing 131 reviews with 5 stars · Clear filters

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Carol
Mar 30, 2026
I am a big fan of Frame USA
I am a big fan of Frame USA. Affordable and quality frames delivered fast!
Report
Sarah M.
Mar 13, 2026
Great experience!
My initial order was made and shipped quickly. FedEx broke the frame in transit but I called Frame USA immediately after I received the package to let them know and a replacement was made and sent immediately! Thanks so much for amazing customer service and a great product!
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Carla S.
Feb 11, 2026
Timely
Timely, just what I ordered
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customer
Feb 9, 2026
Ordering was easy and shipment was…
Ordering was easy and shipment was quick. The packaging to protected the frame very well
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Melissa A.
Feb 3, 2026
Great online framing site!
I do really like my frame. Your website is organized and efficient. I was able to find the frame, special order the size and feel like I received a fair price on it!
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Gordon
Feb 2, 2026
Super easy to use website that guide me…
Super easy to use website that guide me through the process, I was able to get a custom frame without having to pay hundreds of dollars.
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Mike P.
Jan 27, 2026
Great product, and better Customer Service
I have to say that the customer experience has been nothing short of outstanding. I ordered five total frames (4 of same size, and 1 poster sized); the poster frame was busted in the corners upon receipt. I opened a claim, sent pictures (1/9/26), and Frame USA was on it. Emailed back (1/12/26) quickly, that a new frame was in production, and I received, the new frame quicker than I could have expected! Frame USA will be our go-to for future frame purchases!
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Robert H.
Jan 23, 2026
Loved my new frame, easy do it yourself option.
Loved my new frame, sleek and modern. Easy to put together and well made. Wish there were more lengths in between the 1” increments but made it work without a matte.
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