Frame USAFrame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA (frameusa.com) has 194 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Patience
The frames are very cheap and not worth the money. The actual wood frame comes in many colors which is what will attract the unsuspecting customer. The frame delivered had plexiglass which scratches easy. The worst is that the back of the frame that attached to the wood is - wait for it - CARDBOARD. If I knew the back was cardboard I would have never purchased it! Ima take an L BUT there is no reason for anyone else to be duped.
Christopher C.
Color of wood is different from the 5 other frames I’ve ordered from the same site
Customer
Not as good as you used to be...........sloppy cuts on plexiglass. At least one 10x36 piece of plexiglass has a 2" crack that will show past the frame. Lots of sawdust in between frame and plexiglass. Had to clean it all up on every frame before I could frame my photos. Not very happy now that Craig's has gotten hold of Frame USA.
kevin H.
When I received the frames the top glass of the top one was broken. On 12-18-23 Mandy/FrameUSA said she would send me new glass piece. Never received glass.
Cynthia M.
The frame looked horrible. At least 2 of the joints were not even and the inside sizing was straight at the top but slightly larger towards the bottom. Decided to go with your U-Frame metal sections. Which I ordered recently from you.
Ruth L.
I thought it came with glass was very confusing and it didn’t give option to add glass so I figured it came too
Response from Frame USANov 8, 2023
Hi Ruth! Unless you order a shell, all of our frames will come with some type of glazing, either glass or styrene. If you order a frame using our Design a Frame tool you have another option which is Acrylic. If you send me a message to [email protected] with your order number I can take a look! -Brooke Sanders, Brand Manager
LA
I don’t recommend the “Affordable Frames” because the styrene is incredibly cheap and reflects light, making it unusable. Mine also came jaggedly cut and uneven. When I approached customer service they refused to give a refund, even though the frame is unusable.
Ben F.
The glass in one of my frames was broken when it arrived. I’m not going to worry about it though. One of them can just not have glass.
