I called on Thursday May 8th for flowers to be delivered May 9th. They were delivered as requested and were fresh & beautiful. The lady who took my order on the phone was very pleasant & my daughter was very pleased with her birthday flowers.
KM
Kim M.
Horrible experience, no flowers delivered
I purchased a large standing spray and small bouquet for my father’s memorial service to be delivered at 9:30am, the service was beginning at 10. At 9:40 they had not been delivered, I called and was on the phone until 9:51 and was told the driver would be there in 10-15 minutes-which would be after the service began. When the service and reception that followed ended the flowers had still not been delivered. When I called they tried to tell me they were dropped off at 10:30, which is not true, no flowers were ever delivered. They are refusing to refund and I’m having to dispute the charge with the bank.
DN
Dr. N.
Disappointing
Arrived on time. A substitute of daisies with missing pedals for white alstroemeria. There was no ribbon on vase like pictured. I was disappointed when my 90 year Aunt showed me the picture on what was for Mother's Day. I thought there would be more care from a local florist. Never again. I asked them to rectify some how, and they sent me their terms and conditions with an apology.
MR
Michael R.
Flowers by Nora is a scam
Flowers by Nora is a scam. Took my money and never delivered any flowers. I called customer service and was told that they were marked delivered when they never were and that I was out of luck. They made zero effort to make the situation right.
ET
Edward T.
do not order from these scammers
do not order from these scammers, im reporting them to everyone i can think of and i will get my money back you scamming horrid scum
DA
DAVIDBREWER
Avoid This Company
Avoid This Company – Unprofessional, Unreliable, and Completely Disrespectful to Their Customers
I ordered flowers from this New Jersey flower company for a close friend's birthday, and it was a complete disaster. They promised delivery by a certain time, but the flowers never arrived. We confirmed this directly with the recipient, who has been checking her front door constantly.
To make matters worse, when I called the company late in the evening, they confirmed that the flowers still hadn’t been delivered. What kind of flower company plans to drop off a bouquet at night, leaving it to sit on someone’s front porch overnight, especially during a stretch of hot and dry New Jersey weather? That’s not just poor planning – it’s outright negligence.
I called four times to resolve this, and every time, they refused to refund my money, insisting on an “investigation” as if it’s somehow our fault that the flowers never showed up. They didn’t even send a basic confirmation email, leaving us completely in the dark. At this point, it feels like they’re more interested in dodging responsibility than actually serving their customers.
If you want your special moments to actually be special, avoid this company like the plague. Their customer service is a joke, their promises are empty, and their business practices are unacceptable. They clearly don’t care about their customers, and they certainly don’t deserve your trust or your business.
JC
Jeani C.
Do not order anything from this…
Do not order anything from this company! I'm not even sure they're real, but I'm going to drive by there today and check. I placed an order and on the day it was supposed to be delivered when it wasn't delivered I had to contact them at which time they told me they didn't have any supplies to make any flowers?!? So I asked them were they going to let me know that they weren't going to deliver my order, because I clearly had to get in touch with them.
TC
Traci C.
PRIVACY BREACH - PERSONAL INFORMATION SHARED
The note accompanying the flowers were written on a scrap of recycled paper with another customer's personal information (name, address, phone number etc). NEVER NEVER NEVER USE FLOWERS BY NORA!