FirmooReviews of firmoo.com

loveed it thanks Firmoo

Great, concise email format that answered any concern or questions I might of had.

Fab service.

Very good service

Sandee did an awesome job. I really thought that the exchange process was gonna be a pain but she made it a breeze. I could hear her kindness through her email. As someone who works in customer service, I'm very impressed. Keep up the great work Sandee!!!

Best prices ever, easiest online ordering, fast processing/shipping and most of all both pair of glasses actually fit! That was my main concern but not anymore...I will be ordering again soon and recommend Firmoo to everyone.

Jeannie was really helpful and clear with her questions. First time ordering online, definitely doing it again. Cynthia Medrano

It was my first time ordering a pair of glasses online and I went with Firmoo since I have always received e-mails and wanted to try them. I finally took the plunge and ordered. However, I was honestly unaware of all the lens types there were. I was so happy to receive my order but unfortunately the lens I chose was too thick and was causing issues with my vision. I contacted Firmoo and the rep Shandee was so understanding. Due to circumstances, she offered to issue me a credit for the glasses I purchased. She even went above and beyond to explain what types of lenses worked best with my high prescription. She even provided me a link to frames that would work best with what I was looking for. I was able to re-purchase glasses with the credit. I am crossing my fingers these will work out. I am appreciative of Firmoo and Shandee's customer service!