FirmooReviews of firmoo.com

This is my third time ordering from this company. I have passed out their site to so many family and friends. We all Love the product and the price. :)

The near part of the glasses was round on the top and took up half the lens. I could not look over it, thus they were completely unusable. The store would have refunded only the frame part so I didn't even bother.

The glasses look even better than in the photo on the website. The Rx is perfect. They look great on me and they were sent exactly when they said they would be.

If the company gets your order right or your frames look good, prices are low. However, if there is a problem (such as the one I had), their return policy is not as easy as suggested on the website. In fact, it's non-existent. All I got is the run-around when I wanted to get a return authorization number and return shipping address. At the end, they offered me a store credit instead of returning my money. I would not recommend using them.

You are not a good company when you say"You get a full refund If you are not happy with your glasses just return within 7 days. That sounds good and all but how can you when there is no one to speake to but a machine.I have also sent several emails and I am so appauld at you.(they succer you in) , I have been calling since the day I recieved them in the mail wanting to return them because they were to big and I could not see didly. What is your problem?

They wont give me a full refund for the glasses I returned. They say they give you 7 days for a full return, but it took 6 days to get to my place! And when you want to return them, you have to call or email for your Return Authorization Number (RAN) and then they wait another day to respond. Only a sketchy company would make you just through hoops to get a refund. Oh, and even though I gave them my email, RAN, and name, they keep calling me "David" or "sir." Do they even have their paperwork in check? I received a cheap product, paid over $50 for it, and now I'm only getting $14.95 back. What a terrible company. I'll never buy from them again.

Ordered glasses aug.29, received Sept.13,2010,great price,top quality.Even small screw driver included.