Emm
Amazing customer service
The customer service team went above and beyond to help me with my sunglasses

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Emm
The customer service team went above and beyond to help me with my sunglasses
Lauren H.
I’ve ordered 5 pairs of prescription glasses/sunglasses up-to now and the quality is amazing, especially considering how cheap they are!! Delivery to UK is 2-3 weeks! One of the things which has stood out to me the most is their amazing customer service! 5***Thank you Firmoo!
Yvonne C.
Fastest service / shipping EVER. I live in Canada and my order comes in 3 DAYS from China ! I ordered 3x already and it’s always been 100%. I ordered from zenni too but they take soooo long !!! LOVE FIRMOO. Won’t order elsewhere!!
Ingram Fernández L.
Anna is great! Always willing to help and answers emails very diligent and quickly! I’ve had some trouble that it’s out of their control but she has been there step by step to provide and excellent service.
Kelly L.
Went above and beyond to make sure I was satisfied!
Desiree L.
Shandee was very nice over the phone and fixed my problem right away.
olivia S.
she was super easy to work with and helped me figure out my issue without making me feel like i was stupid. gave me a coupon code to fix my glasses and made the process easier! can’t wait to order again❤️
Sebastian
Easy order process, fast shipping, great looking glasses, amazing price and friendly costumer service!!!