vgp
Excellent customer service
Excellent customer service! The glasses we initially received were a little too large, and the lenses kept popping out of the frames. I contacted Firmoo, and they immediately offered to replace them with a different pair of frames fitted with high-index lenses, completely free of charge. They also upgraded the shipping to express delivery at no extra cost. The whole process was smooth and hassle-free. I'm really impressed with their commitment to customer satisfaction and would happily recommend Firmoo.