Finish LineReviews of finishline.com

This website does not even deserve one star. Does not work and the customer services is even worse. I love shopping at the stores but today i bought shoes then found out that I had a 10 dollar off coupon. I never receive any offers or notices of sales. If your company does not want to go out like many other shops then step up your game and do better!

Wish I could give it 0 stars, probably the worst online experience I have ever had when trying to purchase shoes.

I'll make it short. I was informed of a great coupon code so I found the shoes I've been wanting and purchased. The next day I have an email saying my order was canceled because they didn't have the shoes in stock. Now there are only limited sizes of the same shoe. When I emailed my concerns, they did nothing to help me. They ensured the money would be credited back (WELL DUH!), but they would not honor another coupon, even though I found another that I was willing to pay for.

i honestly really like finishline but one of the sales reps at the fort collins store just flirted with me the whole time i was there to get me to buy something, when i asked for her number she basically told me to f myself. i will definitely NOT be shopping in store anymore.

Same for me. This place gets a 0 star. I went into the store and ordered a pair of shoes online by Laura they were out of stock in and said I would receive in 5-7 days and after a week passed I called the store since I never received the shoes and they said my transaction was done as an in store purchase as if I walked away with shoes that day. Then I had to go back in to have it shipped to my house and the manager Chris typed the style number in wrong so I got a totally different pair of shoes. On top of it the shoes I got the pair was two different sizes. The left was an 8 and the right was a 9. What a joke. I have to take these shoes back and make a 3rd trip. Never will I buy again. You would think they would want to make the customer happy but they had a fit when they had to pay my two day shipping since they messed up the first time. I should get these shoes for free and this point. Looking at these reviews I can’t believe other people have the same problems where you buy the shoes and you get nothing or something that looks refurbished. Did they think I wouldn’t notice two different size shoes ? I wouldn’t put it past them to send to left shoes or two right shoes and hope you don’t notice.

If you're black, DO NOT SHOP HERE. DO NOT GIVE THEM YOUR $. Although most don't discriminate against $green$ it was our black skin that caused myself and my daughter's best friend to be profiled the afternoon/evening of Sat, 6-29-19. As we entered the store there was one other customer, and several employees standing about. My daughter and her friend (who later informed me how they watched us the moment we entered) began looking around. Someone (butch looking "girl", wish I'd gotten her name - fair skin, black hair pulled back in a ponytail), asked if we needed help. I replied sure, my daughter is looking for Adidas, she asked her size, I told her. I asked if they had a changing room. She replied yes, she left our side only to retrieve the key. Later returning to let us know, someone was using it, but let her know when we were ready. Short time later, I motioned her, she walked us to station, let my daughter in. And as my daughter's friend and I waited outside, this pos stood in watch and walked impatiently back n forth right by us the entire time. Watching like a hawk, and as I walked over to knock on door to ask my daughter if she needed help, the employee followed, you know, to make certain I wasn't knocking for my daughter (was her 15th birthday), to hand me the garments to stow away in my Ralph Lauren bag. Lol. DID WE LOOK LIKE THIEVES? HELL NO. But we ARE UPSET. I'm sure I've been profiled before and never recognized it. But who am I, Oprah has more money than most, she experienced it. If you're black - you are not immune! Ah, I failed to mention three things. 1) the white person in changing room before us, did so unattended. That person probably had a happy birthday. 2) A black woman and her son walked in as we were about to leave, and you could've guessed it, the guy there zeroed in on them. She also probably had more money in her account then he, college educated etc! Again, it matters not to these poorly trained (both at home and workforce), racists people. 3) the others in the store were white, unattended and probably stealing. It was my daughter's birthday! She asked for 1 thing - Adidas gear. We were all prepared to spend $100's. Thanks to your racists employees, whom you've no doubt trained to "watch the black people" (meanwhile others are making out the back) VS Pink and Macy's got well over $500 that day. This goes to show no matter what you look like - classy, wearing prada sandles, Dior dress, Ralph Lauren purse and more money in your account than any of these "customer service workers" combined, if your skin isn't white, you can and will be seen as nothing more than a bad person. I, nor those I know, as I spread the word all over this city and social media, will ever frequent this place again.

Realizamos una compra de zapatos nike, nos dieron 2 izquierdos, hemos enviado a cambiar ya que estamos en Ecuador y ponen muchas trabas, que si la tarjeta, factura, etc.. pésimo servicio

Ordered sneakers online to pick up from store near me.The sneakers showed IN STOCK had my size and all.I placed my order and received and email stating i could receive an email when shoes were ready for pick.I recieved an order cancelled email.(Money will be returned to my acct within 7 business days) Called customer care the lady wasnt a good listener because i mentioned to her letting technical support know items are showing in stock and are not,transaction still goes through now you have a hold on those available funds spent from your account. SHE TOLD ME TO CALL MY BANK I TOLD HER NO I MADE A PURCHASE WITH FINISH LINE,I ASKED FOR HER NAME AND FOR HER TO TRANSFER ME TO ANOTHER REP,SHE DIDN'T GIVE ME HER NAME AND PLACED ME ON HOLD FOR 10 MINUTES, PICKED UP AND ENDED THE CALL.BAD CUSTOMER SERVICE.PLEASE ASK FOR OR LISTEN FOR NAMES UPFRONT.SHE SAID THE HOLD WOULD BE LIFTED WITHIN 24-72 HOURS AND NO MONEY WAS TAKEN HOWEVER IT DOESNT SHOW NOR IS AVAILABLE FOR ME TO USE IN MY ACCOUNT.MY QUESTION WAS SIMPLY DOES IT TAKE 24-72 HOURS OR 7 DAYS FOR THE MONIES TO REFLECT IN MY ACCOUNT.SHE SAID THEY HAVE NOTHING TO DO WITH THE STORES INVENTORY.SMH BAD SERVICE DONT SHOP ON THIS SITE UNLESS YOU ARE GOING TO TAKE THE EXTRA STEP TO VERIFY WITH THE STORE FIRST.THANKS NO NAME CSR FOR YOUR LACK OF HELP!