Finish LineReviews of finishline.com

I absolutely love finish line when it works. I have been trying to order Fathers day gifts for the past 5hrs, maybe longer! Finish line has the worst app I have ever used in my life. This is absolutely 200% RIDICULOUS. THERE IS NO EXCUSE FOR THIS!!!

Absolutely pissed with Finishline right now! We’re going through a pandemic and can’t go to the store at our leisure so online shopping should not be this stressful! I made an order and instantly the system said my ordered was canceled! No reason as to why and when I called customer service the girl was like yeah it cancelled! Umm ya think? She couldn’t tell me why! Tried to order again and same thing! Finish Line get it together before we all go over to Foot Locker! This is just dumb and rude!!

I ordered a pair of Jordan one hyper Royals on May 13, 2020. They sent me a confirmation email and told me my shipping date was May 21 through May 28. I then receive a email on May 18 telling me that my order was canceled!! I called customer service and explained my issue and the bihh hung up on me! I am beyond heated! I tried calling back and it was told it was a 45min wait! I definitely will be writing a letter to corporate! When a shoe sales it is supposed to automatically come out of inventory so to tell me my shoe is unavailable after a whole week is unacceptable! They tied my money up for a whole week when I could have purchased the shoe elsewhere!

I ordered a pair of shoes on 5/13/2020. I emailed them a few days later because I noticed my order was still in a pending status. They gave me the excuse everybody is giving right now that there is a delay due to covid 19, and then all of a sudden my order was cancelled today 5/18/2020 with no real explanation. I will not do business with them again.

horrible service they constantly keep estimating and pushing back your delivery date you order the shoes they tell your delivery date that every time you look on their website the date keeps getting pushed back and push back and push back when you called them about it they keep giving you excuses about it hoping that you'll just quit so they can keep your money but never give you anything. I would never ever ever ever order anything from there again and I would never ever recommend them to anyone in my entire life. Worse online shopping experience of my entire life

To start, placing an order was extremely difficult as their website didn't want to work half the time. I finally placed and order and then I get email that an item was cancelled off the order. I did not get a reason why, I can only assume they ran out of stock. I also had a $10 reward that wasn't reapplied to the part of the order that did ship. Why? I don't know..customer service doesn't respond. I don't recommend them and would never buy from them again. To add, they offer free shipping on full priced items over $30, well I had two items full priced totaling $105 and then added a discounted item that brought the order to $200+ and they wouldn't give me free shipping. Joke of a business.

Page crashes allllllll the time things disappear out your cart don’t get how you won’t stick you developers on this that’s literally the reason their there. FIX THE SITE

Received my order from them, but got two different sizes in the shoe one was 6.5 other was 8. Now reading reviews I’m scared I’m going to lose 140.00. They didn’t come from finish line but another place called jd in Georgia even tho I ordered on finish line. I think I’ll need to contact an attorney. Can’t even go to a store due to covid and they don’t even have this shoe in store.