Finish LineShop Finish Line for basketball sneakers, running shoes, casual shoes & athletic gear from top brands like Nike, Jordan, adidas, Under Armour & more.
Finish Line (finishline.com) has 494 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Clothing & Underwear · Franklin, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
494 approved reviews, newest moderated first
rico S.
Horrible experience. Bought shoes off line for my daughter for her birthday shoes got sent back then bought get a pair of slides with SAME PAIR of shoes.. the slides came shoes never did i had to call them for a refund.. they tried to save the sale with 10 doll store credit.. but that did not help my little daughter. Needless to say i won't be doing buisness with them in future
Erick F.
Finishline Is Awesome!!! I get helped by everyone and when I go to their store, they greet me. This place cares about their customers and helps us find the best running shoes!!
Taylor H.
Don’t buy shoes from here. I ordered shoes online and received them dirty. I had a very difficult time returning the DAMAGED product that THEY sent me. Their customer service was horrible as well. They clearly don’t care about the customer.
Chelesey S.
I ordered a pair of black and white crocs in a women’s size 8 and when i got my shipment they sent me a women’s 10 and a men’s 8. I called customer service and they read that i ordered a women’s size 8 in both pair. I went to ups to send them back so they could send me my correct size. about a week later THEY SENT BACK THE SAME EXACT ONES and left them in the box exactly how i left them. UNPROFESSIONAL. get it together!
Ashley
Super fast shipping! Used afterpay which was amazing and couldn’t ask for a better system! Good experience will be back!
Jetski3 S.
Ordered a infant Nike Jordan 5 piece set. What I received was a tore up store return set, box is open seal broken. I didn’t pay for a store return! I paid for a new nike 5 piece set. How am I suppose to give this as a gift for a newborn child! When I ordered this set it didn’t say I was going to get a store return! I want a new unopened box, what a scam company! NEVER will I use this sorry excuse of a store! Edit: A customer service rep contacted me. Just a shout out to customer rep.Lorraine Henson. She handle the matter with perfection! Thank you!
Tremera M.
Awful company! I never received my item. After 5 days of placing my order finishline canceled my order without ANY explanation. I placed my order using my winners circle coupon. They took away my right to use my rewards circle coupon because it was “already used” although they CANCELED my order when I used it previously. I’m honestly disappointed in their customer service and I will not be ordering from finish line again. It has been a month since I placed my order and never received my reimbursement!
Megan L.
don’t get anything from online....the sizing chart is way off...I’m usually a 9 and it said I should be a 6 so I ordered a 6 and I couldn’t even get my foot in it so I exchanged them for a different size and when I got them there was a hole in them...so I went back and tried to return them but they wouldn’t let me because I didn’t have the box and she said “I can’t sell them to people if you don’t have a box” and I was just thinking like no ones gonna wanna buy shoes that have holes in them