Delphene F.
The worst company
Good sale on items but worst customer service ever. No wonder they choose UPS to ship items because both of them companies are the worst. I forget to update my new shipping address and I never realized until I placed my order. I immediately call the contact center and the Rep assured me the items cancel. A day later I start receiving emails left right and center about the items that should have been canceled are being shipped. When I call them back they told me they don’t have control over which item is canceled. I contact UPS to see if they can assess the situation for me and they told me the post office will receive the packages and so they provide me with tracking numbers for the post office. Until this day the post office is still waiting on the packages. UPS done already went ahead and delivered the packages to my address. The post office never received them. I lost over a hundred bucks .