Finish LineReviews of finishline.com

Wanted to buy a sweatsuit, but it was sold out everywhere else. I saw a lot of bad reviews for this store so I was on the fence, but ordered anyway. Honestly I had no issues at all, and the package arrived very quickly. Like way faster than expected. Really overall a good experience, maybe I was just lucky, but I would totally purchase again!

Visited a Finish Line at a mall today. 100% was going to buy a pair of Nike Air Max 95'. Quickly googled them to price check and they were $30 cheaper on Nike.com. Asked if they would price match and I was told only off of their own website. Lol. BYEEEE

Horrible!!!! "DO NOT BUY ONLINE "The customer service is the worst I've dealt with in a long time. I was sent a damaged pair of sneakers that cost over $100. The recipt clearly states that the item was damaged. Signed by an employee .These were supposed to be shipped back to the company and sent to me instead. The woman on the phone with customer service was rude and did not speak very good English. Told me I had to either ship them back or wait 30 days for refund. 30 days for their mistake. Not even a discount or a sorry for the inconvenience. Jsver again. This woman gave me anxiety.

I would never order from Finish Line again I ordered a pair of shoes shoes never came call customer service the lady who helped me could not understand me at all she was horrible find out the shoes was sent back to finish line and the lady could never give me a reason why she offered me a refund but never explain to me what happened customer service for Finish Line is horrible

I purchased a pair of shoes online for a Christmas gift and they were too small. I went to the store in Northpark in Ridgeland Ms on January 2 to return the shoes for the correct size but their stock was low on selections and sizes with it being after Christmas so I just opted for a refund. I was told that it would be 3 to 5 days before the money is return to my card. Today is February 24 and I have called Customer Service numerous times and they claim they can't refund me my money until the shoes are back in the warehouse and they will call me as soon as they talk to someone at the store. I have call the store numerous times and the manager said that they can't refund my money because it has to come from CS. Today I call CS again and was told the shoes was mailed back February 2 from the store. So I guess I'll get a refund WHENEVER the shoes make it to there destination which is bullcrap to me. I WILL NEVER ORDER ANYTHING ELSE FROM FINISHLINE AGAIN!!! RUN ME MY MONEY....

Don't order online. Never received an item and they deadass asked me if I looked around the neighborhood. Never got my refund but I don't even care because I talked to 2 people who did nothing. Woman was super nice at the store but I still had to call customer service for the item I never received

Don't order online with finish line. you will not get your order or it will take 2 week to get .they make shipping labels for your item and let it sit in the store UPS doesn't pick up your item for delivery. you call and there customer service is in the Philippines don't let you speak to a supervisor and they want to give you a refund that takes three to five business days unbelievable they suck better off just going into the store.

Finish line is by far the worst shoe store to be a loyal customer. I spend atleast 1000-1500 dollars a year with them they tells me I'm A list customer but when I try to use my coupon at the store they tells me I have to download the coupon a day before " isn't that some bs" then when new jordans come out I can never purchase them because I never wins raffle to do it but I suppose to be A list but I bet people who rarely shops get to purchase them every time they drop..I'll never spend another dime with finish line and I'm campaigning to all my family and friends to go else where