Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
762 approved reviews, newest moderated first
Capt. William Stafford M.
One of the few that ships overseas in the current fuel & economic environment. Quality product.
Response from Factory Direct JewelryApr 7, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Christine D.
I bought several beautiful gold charms and love each and every one!
Response from Factory Direct JewelryApr 7, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Desria H.
Fast delivery!
Response from Factory Direct JewelryApr 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Dana
Nice product. Took longer than expected to get here.
Response from Factory Direct JewelryApr 7, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. We also apologize if the delivery took longer than expected, we are still grateful for the review. Have a great day!
Very Pleased Customer! W. S.
More and more I depend on Factory Direct Jewelry for anything I need, big to small. I had ordered a few lovely gift items in the past, but this time, I simply needed two silver chains. I wanted them as inexpensive as possible, and looked at many discount, bargain and secondhand sites. But Factory Direct beat their prices! I was already pleased with their excellent quality, and they delivered exactly what I wanted, faster than I imagined!
Response from Factory Direct JewelryApr 7, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Erika S.
This is now the third piece of jewelry I have bought from Factory Direct Jewelry. Every necklace I've purchased has never disappointed me. My best friend and I have similar nugget necklaces, and we were both very pleased. The quality is excellent for the price. Thank you for your craftsmanship.
Response from Factory Direct JewelryApr 7, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Nathan M.
I purchased a St. Benedict 10K ring from FDJ. I honestly couldn’t be happier. The size was perfect and shipping was faster than expected. Note, I also bought a ring prior through EBay from FDJ and was very pleased with that as well, in fact I couldn’t be happier with that purchase as well. I fully trust this company and I am very skeptical buying jewelry online as one naturally is. But, they have what I want and I get what I want. It’s been a great experience and I highly recommend FDJ.
Response from Factory Direct JewelryApr 7, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Happy C.
I ordered two sideways Cross necklaces at Christmas for my Granddaughters. The necklaces are beautiful and have been great for everyday wear. I purchased a 3rd one for myself. Ordering is easy and delivery was fast. Highly recommend!
Response from Factory Direct JewelryApr 7, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!