Factory Direct JewelryWe make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Jewelry & Watches · Fresno, California
Excellent
Jewelry & Watches · Los Angeles, California
Excellent
Jewelry & Watches · Redondo Beach, California
Excellent
Jewelry & Watches · Arcadia, California
Excellent
762 approved reviews, newest moderated first
Grayson T.
I ordered a toe ring for my girlfriend and it came in within a week. They were super responsive and it’s great quality especially for the pricing. Would highly recommend to others
Response from Factory Direct JewelryMay 25, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Karen F.
Love my piece !! Nice company to deal with! Came fast ♥️
Response from Factory Direct JewelryMay 25, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Gg
There was a promotion online but when it was time for checkout the site said the code was invalid. I had to call customer service and was given a different code to use while on the phone with them i placed my online order. Something that couldve took 15 mins took twice as long because i had to call customer service. The website needs to be better and coupon codes need to be recognized on the site. The shipping time was great it came sooner than expected. The quality of the item is good so far. Will see if it stands the test of time with daily wear in a few years.
Response from Factory Direct JewelryMay 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. We appreciate the feedback regarding our discount coupons and we will try our best to have a better policy. Have a great day!
Marisa
Jewelry is gorgeous and delivery was fast. I’m hoping I get a discount code soon, because I m definitely gonna be a repeat customer!
Response from Factory Direct JewelryMay 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Keith G.
I bought some gold earrings from Factory Direct Jewelry. It was a standard transaction and shipping. The product looked like what was posted online. It arrived in a masked ‘From:’ address so it didn’t identify as being from a jeweler. I would definitely buy from them again.
Response from Factory Direct JewelryMay 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Patrick M.
Beautiful piece. My wife loved it. High quality.
Response from Factory Direct JewelryMay 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
JENNIFER
Order was quick and the quality is great. Husband loved his gifts and will order again.
Response from Factory Direct JewelryMay 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
ELPE
Legit quality! Always happy with my purchase.
Response from Factory Direct JewelryMay 22, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!