FabFitFunReviews of fabfitfun.com

VERY CONCERNING… .. I WAS LOOKING INTO BUYING A FEW ITEMS FROM FIT FAB FUN AND PUT THESE ITEMS IN MY CART, BUT AT NO TIME DID I PRESS PURCHASE AS I WAS STILL THINKING ABOUT IT. A DAY LATER I GET AN EMAIL SAYING WE TRIED TO PUT YOUR ORDER THRU BUT YOU HAVE TO UPDATE YOUR CREDIT CARD. THANK GOD IT WAS AN EXPIRED CARD OR ELSE THEY WOULD HAVE CHARGED ME WITHOUT AUTHORIZATION!!!! SO UPSETTING…. I WILL NEVER BUY FROM THEM NOW….. SCAMMERS

Helpful customer service reps

My Winter Box (first of annual membership) never arrived and I've not been able reach a customer care agent directly via either the chat function they force you to use, or by tweet. Nevermind by email, as there's no email address to be found anywhere!? Have never come across such awful customer care. How can I try to resolve if I can't reach them? Am in the UK so text isn't an option. Steer well clear of this company if you're outside of the US, it's a proper racket and you run the risk of being fleeced. Doubt I'll see a refund and thought it best to warn others who might be tempted to sign up. Update, I've since heard from FFF and they are refunding me.

There was not clear advertising that if I put some items in my cart I would be automatically billed for those items at the end of a certain time period. Anything that doesn't require agreement and checkout is borderline illegal.

They make things right and care about the customer. They go that extra mile.

Awesome and timely customer service.

The customer service experience was efficient and helpful. Even through text messaging you could feel that the representative was positive during our interaction.

While my experience in chat was great, I am extremely disappointed in Fab Fit Fun. You continue to use LSO for shipping even though you continue to have delivery issues with them. I know I am not the first guest to have these issues, nor will I be the last. Having to wait 14 days to report my box as missing to then be told the items I chose were no longer is extremely frustrating and disheartening. Especially considering the amount of money this box costs. Do better.