FabFitFunReviews of fabfitfun.com

Well I had issues with delivery. Happened the first and second time. And it was weird because I referred a friend and she got hers and loved it!!! Keeps asking what I got and finally noticed again I didn’t get my package.

All the products I have received have been great quality. Love my Fun Fit Fab box. My daughter and I look forward to seeing the products and how we are gonna share them

Edit: The entire issue with FFF IS that they autoshipped me an item I didn't want. It's an issue with the business model. They should not have billed a former customer for something they never explicitly checked out with. FFF autoshipped an item to me after I checked out the EDIT sale on a guest pass. Having not used FFF for a few years, the item was being shipped to a completely different state. Two talks with customer service later, I got a partial refund and was told that if I wanted the package, I needed to re-route it, but I could keep the package. I accepted this, thinking it was better than nothing, then went onto FEDEX.com do reroute. The rerouting cost was the same as the refund I received. Every time I voiced my frustration, the customer service employee, who is the only acceptable part of this, gave me the script: we autoship for you're convenience, you should forward your mail, blahblahblah. No responsibility is left in the script for the people who created this ridiculous business model. FFF is a luxury service, but more and more of their items are dropshipped with a fancy name on it, overpriced then marked down so people think they're getting a deal, or the most mediocre product a brand has on hand. I cancelled with them for a reason, and I didn't finish my purchase because I decided I didn't want a dropshipped LED face mask that probably has very weak lights. I guess I'll give it as a gift to someone I like as an acquaintance.

I am extremely pleased with all the products I have received and love the extra shopping deals available to members! A great price for excellent quality products! I plan to continue enjoying this membership for a long time!!

Fabfitfun people are always so nice and helpful with any issues I have had. I absolutely love the products I get in my seasonal boxes.

I had an issue with a damaged item that was resolved quickly. However when companies ship their customer service overseas, they need to set up a system to manage time zones. Getting a text about a defective product at 11:30 at night is simply in acceptable.

I love FabFitFun! They are always helpful and the packages are wonderful!

Even though item was not received they were able to resolve the problem quickly!