FabFitFunReviews of fabfitfun.com

Response from FabFitFunMar 20, 2020

Hi Yarden! We are sorry to hear about your experience. We had a look at your account and do see that you disputed the box charge. Please note that it is our company policy to close accounts of those who have disputed, as we are unable to do business with them until the dispute process has been completed. We apologize for any inconvenience!

Response from FabFitFunMar 19, 2020

Hi Cheryl! We're sad to hear that the items we curated for the Spring season missed the mark for you! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team is always working hard to introduce members to new brands and exciting products each season. We gather a lot of feedback from our end-of-season box survey. If there are certain products you love or don’t, please make sure you fill out the survey because it truly helps us to curate boxes better! Xo

Response from FabFitFunMar 19, 2020

Hi there! We're are so sorry to hear your disappointment with the items you received in your Spring box. We always want our members to love the items they receive, which is why we work to provide a variety of beauty, wellness, lifestyle, and fitness Customization options as well as products all members will receive, hoping that as many people as possible will be able to find utility and joy from their selection! We always encourage our members to customize their boxes each season to ensure they are receiving items in line with their preferences! We would love to hear which type of items you would like to see in your future boxes and we hope we get the opportunity to surpass your expectations in the future! Xo

Response from FabFitFunMar 27, 2020

Hi Patti! We're sad that you're disappointed with this season's box. We appreciate your input as this helps us to understand what our members want to see in future boxes. We're sad to hear some of the items from this season missed the mark for you as we always try our best to select new and exciting customization choices we hope our members will love. We hope we have the opportunity to surpass your expectations and if there is anything we can do to make your experience better please feel free to message us. We hope to surpass your expectations in the future! Xo

Response from FabFitFunMar 19, 2020

Hi Stacey, we always want our members to love the items they receive and we're sad to hear we've missed the mark for you. Our team is always working hard to introduce members to new brands and exciting mix of products each season in hopes of delighting all customers which is why we invest so much in customization! We recommend customizing your box in the future to ensure you get most of your loved items from the options we have! We value your input and hope you will take our box item product survey emailed out this season so we can get your in-depth feedback and help us curate the best boxes possible! Xo

Response from FabFitFunApr 17, 2020

Hi Christi! We're sad to hear that the items we curated for the Spring season missed the mark for you! Our team is always working hard to introduce members to new brands and exciting products each season. Our boxes have items that valued over $200 USD in retail price! We're very passionate about providing you with the best products which is why we've invested so much into customization. We always want our members to be well-informed of when they can customize their boxes, which is why we send out email notifications and share updates on the Community Forum! We gather a lot of feedback from our end-of-season box survey. If there are certain products you love or don’t, please make sure you fill out the survey because it truly helps us to curate boxes better. We hope to have you still for the next upcoming season and we hope to have the opportunity to surpass your expectations in the future!

Response from FabFitFunMar 11, 2020

Hi Ashley! We are so sorry to hear about your disappointment with the products you have received. We always recommend Customizing your box so that you can ensure you are receiving items you know you will love! We receive our retail prices directly from our vendors. We also recommend filling out the end-of-season survey to help us better curate future boxes. We hope to surpass your expectations in the future! Xo

Response from FabFitFunMar 11, 2020

Hi Angela! We are so happy to hear you are loving the products in your box! Thank you for being a member with us! Xo