FabFitFunReviews of fabfitfun.com

3.93,715 reviews
Cosmetics & Makeup
700 N San Vicente Blvd, 7th FL - Green Building, Los Angeles, California

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FabFitFun

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About FabFitFun

Delivering happiness and well-being to everyone, everywhere.

FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: fabfitfun.com
Website: fabfitfun.com
Category: Cosmetics & Makeup
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FabFitFun reviews

3,715 approved reviews, newest moderated first

Leanne B.
Sep 10, 2020
I had a very good experience.
I had a very good experience.
Response from FabFitFunSep 10, 2020
Hi Leanne! Yay! We're so happy to hear that! Xo
Phedra C.
Sep 10, 2020
The chat agent was great
The chat agent was great! We were able to get everything resolved quickly! Thanks for all your help JD
Response from FabFitFunSep 10, 2020
Hi Phedra! Thank you for sharing! We're glad to hear about your awesome experience with our team! Xo
Jamie R.
Sep 10, 2020
Fall 2020 box was very disappointing
Fall 2020 box was very disappointing. The $128? bag looks cheap, has zippers that go to Nowhere... no one would ever pay $100 for this bag. The $38 room spray STINKS....I dont know too many people who actually like the smell of pumpkin spice. Everything else was on the lower price point so all in all the box was very disappointing. Also this was a gift subscription so there's no way for me to customize it...?
Response from FabFitFunSep 10, 2020
Hi Jamie! We always want our members to love their box items! Each box is different as we always work to introduce our members to new and exciting products. All of our members receive the same amount of full-size items in their box, and any items included in advertisements vary based on individual customization selections! We recommend rating your box so we can curate them better to your preference in the future! Additionally, we have reached out to you via Trustpilot to receive the email address associated with your FabFitFun account so we can help you further! We look forward to hearing from you!
Mary H.
Sep 10, 2020
I received a damaged box and contacted…
I received a damaged box and contacted Fabfitfun for help replacing missing items. I was contacted back very quickly with a caring message showing concern. I was informed I will have a replacement sent and all I had to do was send them a picture of the damaged box. It was very easy and the contact person was very helpful!
Response from FabFitFunSep 10, 2020
Hi Mary! Thank you for this awesome review! We're happy to hear about your experience with our team! We can't wait for you to receive your items! Xo
Janetta S.
Sep 10, 2020
I ordered wireless earbuds in the edit…
I ordered wireless earbuds in the edit sale, when they arrived the left one wouldn’t charge. Sent an email to FFF customer service, response was immediate. Problem solved before I really had a chance to stress. Thank you Rosie🎉
Response from FabFitFunSep 10, 2020
Hi Janetta! We're glad to hear about your experience with our Customer Care team! Xo
Amber S.
Sep 10, 2020
Customer service
Amazing!!!! I had an issue the one thing I really wanted one specific thing and she took care of it boom like that first email.
Response from FabFitFunSep 10, 2020
Hi Amber! We're delighted to hear our Customer Care team was able to fully assist you to your satisfaction! Xo
Melinda C.
Sep 10, 2020
Good customer service
Good customer service
Response from FabFitFunSep 10, 2020
Hi Melinda! Yay! Thank you for taking the time to review! Xo
Ada V.
Sep 9, 2020
I want to thank fff …
I want to thank fff for the speedy way they resolved my issue. They where able to instantly fix the issue I called about. The representative was very professional and efficient.
Response from FabFitFunSep 10, 2020
Hi Ada! Thank you for sharing! It's rewarding to hear that our Customer Care team is doing a great job! We love helping our members! Xo

FabFitFunReviews of fabfitfun.com

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I had a very good experience.

The chat agent was great

Fall 2020 box was very disappointing

I received a damaged box and contacted…

I ordered wireless earbuds in the edit…

Customer service

Good customer service

I want to thank fff …

About FabFitFun

About these reviews

More in Cosmetics & Makeup, California

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FabFitFun reviews

I had a very good experience.

The chat agent was great

Fall 2020 box was very disappointing

I received a damaged box and contacted…

I ordered wireless earbuds in the edit…

Customer service

Good customer service

I want to thank fff …