Kathleen G.
FabFitFun is a great company they are…
FabFitFun is a great company they are always helpful and responsive.
Response from FabFitFunDec 9, 2020
Hi Kathleen! Thank you for leaving us a great review! We're here for you anytime! Xo

Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Kathleen G.
FabFitFun is a great company they are always helpful and responsive.
Response from FabFitFunDec 9, 2020
Hi Kathleen! Thank you for leaving us a great review! We're here for you anytime! Xo
Cabin Chronicles D.
Hello let me start by saying what a great company FFF truly is however during covid orders an production around the world has slowed yet this company still provides valuable ,entertaining offers an experience, from clothing to pet care ideas in a decent time frame so with a new shipping company added to ensure clients receive these services an products at or better than they already provide I was yet to receive my last few items costumer care was kind informed no hassle verification an answers were easy to understand an resolve thankbyou for another great season FFF ! HollyLynn Cabin Chronicles Diy
Response from FabFitFunDec 9, 2020
Hi Cabin! Thank you for sharing your experience with us! We're thrilled to receive such great feedback! Our goal is and has always been to provide a seamless experience to our members, and we're happy we hit the mark for you! Xo
Brooke W.
I love fabfitfun. However, although I know COVID is causing shipping delays. But there is no reason why a package should have zero status update for more than 10 days. I am so frustrated and afraid I cannot give my daughters their Christmas gifts if it doesn’t arrive in time. I have contacted them multiple times and response is “reach out in another week if still no movement “. Not ok.
Response from FabFitFunDec 8, 2020
Hi Brooke! Thank you for taking the time to leave a review! We're sorry to hear about the inconvenience that you've experienced! We had a look at your account and we can see that your box is currently in-transit! Please note that shipping takes up to 7-10 business days once it has shipped from our warehouse. We recommend checking your tracking link from time to time for any updates! Feel free to reach back out if you would need further assistance!
gaynor L.
Love fabfitfun!!!! Been in the Uk I always find my box well packaged ... love the value of this box ... it’s always well well over the cost .. such a variety of products too ... customer service is second to none ... perfect in every way always putting the customer first... a pleasure to deal with in every way ....
Response from FabFitFunDec 8, 2020
Hi Gaynor! It is so rewarding to receive such great feedback! Our team works hard to hand-pick the best products for our boxes each season, and we're happy you love them! Xo
Valerie R.
Never disappointed! Fabfitfun is awesome, I look forward to each box and so is my daugther. Found so many new product that I loved. Service is also amazing.
Response from FabFitFunDec 8, 2020
Hi Valerie! Thank you for leaving us a great review! We strive to deliver the best possible box to our members every season, and we're happy we hit the mark for you! Xo
nicole A.
Annual subscriber for several years. Service has slowly gone down hill to the point I chose not to renew after this box. My box shipped on November 17. Had a little movement then stalled out. It has not updated location Status since November 27. I’m figuring I’m never going to see those items.
Response from FabFitFunDec 8, 2020
Hi Nicole! Thank you for leaving us a review! We’re so sorry for the delays you are experiencing in receiving your Winter Box. Due to holiday peaks and COVID-19 safety guidelines, Pitney Bowes is seeing delays of up to an additional 7-10 business days on top of their normal transit timeline of 7-10 business days. The Pitney Bowes team has downsized significantly to ensure appropriate social distancing is in place at their facilities. Feel free to reach back out if you do not receive your package within the stated time frame!
Alisha T.
I had ordered the wrong size and James made it quick and easy to get the correct size shipped to me!
Response from FabFitFunDec 8, 2020
Hi Alisha! Thank you for sharing your experience with us! Xo
Stacey
I had a problem with an item in my membership box. It was simply too small. I reached out and the issue was resolved immediately. Awesome!
Response from FabFitFunDec 8, 2020
Hi Stacey! Thank you for leaving us such a great review! We're glad our Customer Care Team was able to help! Xo