Jorgina V.
Great customer service
Great customer service
Response from FabFitFunJan 4, 2021
Hi Jorgina! Thank you for the great review! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Jorgina V.
Great customer service
Response from FabFitFunJan 4, 2021
Hi Jorgina! Thank you for the great review! Xo
Timothy Robinson RubyJane J.
I had a question about my account and I emailed them. A representative got right back with me with the information. Prompt, courteous and informative!
Response from FabFitFunJan 4, 2021
Hi Timothy! We're glad to hear you had a great experience with our Customer Care Team! Xo
JK
FFF has been very easy to work with and they resolved an issue I had almost immediately. Their customer service agent was kind, courteous and knowledgeable and helped me to quickly resolve my issue with just one email.
Response from FabFitFunJan 4, 2021
Hi there! We appreciate you taking the time to share your experience with us! We're here for you anytime! Xo
kayleigh L.
Little treat for this mama. I had a small issue/question and it was resolved/answered. Highly recommend. And any questions or issues please take the time and ask. Bring on a better 2021
Response from FabFitFunJan 4, 2021
Hi Kayleigh! Thank you for the great review! We're happy to hear how satisfied you are with our Customer Care Team! Xo
Gg
Improper charge was reversed as soon as it was brought to their attention. Very efficient and appropriate.
Response from FabFitFunJan 4, 2021
Hi there! We're glad we could be of help! Thanks for the great review! Xo
Jenny K.
Super helpful and friendly resolved concerns in less than 24 hours! Great experience!
Response from FabFitFunJan 4, 2021
Hi Jenny! We're happy to hear about your wonderful experience with our Customer Care Team! Xo
Debbie L.
I just received my first sample box to try... I was so excited to get it, but that quickly turned to disappointment...I received bath salts (don't have a tub) the eye masks look good, the hand/body soap is okay (smells very strong) I was most disappointed in the candle...it's beautiful, however, the scent is a very strong musty smell...I thought it would be great, so that I would want to purchase in the future, but I won't be continuing with this.
Response from FabFitFunJan 4, 2021
Hi Debbie! Thank you for leaving us a review! We are sad to hear your disappointment as we always try our best to choose new products we hope our members will love. We appreciate your feedback, and we hope to have the opportunity to surpass your expectations in the future!
Heather M.
I buy quite a lot of items from the fab fit fun sales And anytime I’ve ever had any type of issue, they’ve always been more than helpful and resolved it to my satisfaction. Great customer service!
Response from FabFitFunJan 4, 2021
Hi Heather! Thank you for being such a loyal member of FabFitFun! We're happy to help anytime! Xo