FabFitFunReviews of fabfitfun.com

Problem was solved with having to send only one email. Amaze!

I didn't receive my box. The post office said it was delivered but I didn't get it. I emailed FabFitFun and not only did Jack respond the same day, but he told me they were sending me a replacement box. And I totally wasn't expecting that. They even checked with the post office and found out that it was lost in transit. I am super impressed with their customer service!!

Amazing subscription

I had an amazing experience with customer service a gal in particular named Bren and she resolved my issue with billing and had great attitude and great customer service

On the occasion that I have had a reason to call customer service, they have always been cheerful and helpful!

I used the chat feature to get help on an existing order. The information that I received was clear, thorough, and timely.

I ordered fabfitfun over a year ago and received a few boxes. I loved the boxes and all the products. lots of great quality items. I decided to resign for a seasonal membership and also one for my mom for Christmas. I figured with not shopping so much it would be a nice surprise every few months. I received my winter box and COULD NOT BE MORE DISAPPOINTED!! What they don't tell you is that they no longer send those cute boxes (which I reuse) and ship in just a box that says fabfitfun. The presentation is HORRIBLE. It is a large box that has a few items thrown inside with several advertisements from HBO, green chef, fabfitfun, etc to sign up with them. I received a Chinese face mask that is so cheap, a face brush that I can get at target and a few other not great products. all alongside crumpled brown paper. Literally looks like they just threw whatever was left in my box. I am so disappointed and embarrassed that I ever purchased the year for my mom. I told her how fun it is and how cute the boxes are and all the high end items......WOW. I reached out to fabfitfun to cancel my yearly subscription and to receive a refund back on my card for the unused portion. They said there are no refunds. BEWARE. I would be completely embarrassed if I were them.

I am not a customer nor do I have a subscription ... however yesterday 3 transactions were charged to my credit card costing € 250 - € 250 - € 50, for a total of € 550 ... I have not received any emails and I don't understand how these transactions were charged and for what! I would very much like an explanation as well as an immediate refund!