Alexa S.
Great customer service!
Make sure you speak with Clare! Excellent customer service!
Response from FabFitFunFeb 1, 2021
Yay! Thank you for your time spent giving us a review, Alexa! We are always here to assist you. Xo!

Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
3,715 approved reviews, newest moderated first
Alexa S.
Make sure you speak with Clare! Excellent customer service!
Response from FabFitFunFeb 1, 2021
Yay! Thank you for your time spent giving us a review, Alexa! We are always here to assist you. Xo!
Lana M.
I had a little billing issue and it was resolved in less than 5 minutes. Some of the best customer service I have ever experienced. Thanks so much!!!
Response from FabFitFunFeb 1, 2021
Hi Lana! Your experience is our top priority, and we are happy we hit the mark for you! Xo
Paula
A package was delivered to the wrong address. Unfortunately unable to find out where the package went FabFitFun got back to me in less than a day and resent the items that were available and apologized for the one not available. They did refund the money for that item. They were very kind and very sorry. I really love this company and their customer service.
Response from FabFitFunJan 31, 2021
Hi Paula! Thanks for leaving us a great review! We're glad to have your concern resolved to your satisfaction! Xo
Ligia F.
I have a glowing review for my consultant. Once I receive the new box I will definitely share more!
Response from FabFitFunJan 31, 2021
Hi Ligia! We're sorry to hear about your original shipment and are happy to have you assisted! We're here for you anytime! Xo
Rochelle M.
The individual I spoke with in customer service regarding my issue was absolutely wonderful! Friendly, helpful, and quick to respond. This experience has earned FFF a loyal customer!
Response from FabFitFunJan 30, 2021
Yay! Thank you for your review, Rochelle! It is our goal to assist our members in their concerns and give them a remarkable experience. We are glad we are able to deliver. We are excited to have more seasons with you. Xo!
Wendy V.
I accidentally requested to skip my box and I was worried about the response time but a little gal got right on it and corrected my issue for me and again was very fast and very nice and polite about what I had done. Thank you ☺️
Response from FabFitFunJan 30, 2021
Hi Wendy! We appreciate your time spent sharing your experience. We are glad that our Customer Care is able to fix your concern. Thank you for giving us a review. Xo!
C R.
I had ordered quite a while back FFF as a present for my DIL, and since it was my birthday, I thought I'd give myself a present. There were some issues with my tech skills and reactivating, and the Customer Svc rep (Irene) came to the rescue. She was so helpful and my issue was resolved and I reactivated for the annual membership. Thank you, FFF, you made my (birth-) day!
Response from FabFitFunJan 30, 2021
Yay! Thank you for giving us a great review! It is our pleasure to assist you to your satisfaction! Xo!
Peggy M.
I had received a starter box offer from my daughter and decided to check it out. I applied for the box and my connection kept getting cut off. I didn’t realize that I was going to be charged for a future box. My customer service person was Cherrie and she was very helpful and was able to straighten out the problem and issued a refund. Cherrie was very professional and courteous.
Response from FabFitFunJan 30, 2021
Hi Peggy! We're glad to hear that our Customer Care Team was able to resolve your concern to your satisfaction! Thanks for sharing your experience with us! Xo