LF
Excellent customer service to fix my box
I received my Spring 2022 box and was not pleased. Truth, I missed the customization window for the annual members but I also felt the communication about that was limited. I emailed customer service, explained my displeasure with the choices. They replied within 24hrs over a weekend....amazing! They offered me the chance to pick 2 more choices to be mailed within 2 weeks. I feel that was fair and the follow-up emails from them were all friendly and warm. I'll keep my subscription!
Response from FabFitFunFeb 23, 2022
Hi there! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo