ExpediaReviews of expidia.com

I purchased a round trip flight and the flight guarantee through Expedia, for my nephew to come visit. Something came up and he had to go back a week early. No problem I thought, glad I got the protection. WRONG. Because he "used half his ticket" and flew here, Delta would not honor a change, and Expedia (after an hour and a half hold bounce and hold) gave me $90 towards a new ticket, "if" Delta would honor it. They did. However, the protection was $45, and the flight was $250. Then I was charged another $300+ for the new flight. I should've just got the one way and dealt with the return later. It would've been much cheaper and no hassle. But now I know get the protection straight from the airline if you're going to get it. Expedia's protection is worthless.

They have NO customer support. They do not even respond to their facebook messages when "emergency" is mentioned in the text. They confuse their accounts with their partner's vrbo, and neither have accesdible customer support.

Today Saranya provided me with excellent customer service. I had questions about a dollar amount credit I received from United Airlines after having to cancel my travel plans earlier this year. She was able to answer all my questions and went beyond to give me all the information I needed. Thank you, Saranya!

Vi havde booket en husbåd i Prag med 3 overnatninger. Hvis vi kunne give 0 stjerner ville det være realistisk. Der var beskidt og spindelvæv overalt både ind-og udvendigt. TV’et var ude af drift. Internettet var ude af drift. Der var kun varmt vand til 2 personer. Vi var 6 personer Et vindue var utæt Vi kontaktede udlejer efterfølgende omkring ovennævnte, men de er ikke vendt tilbage. Dårlig service og alt for dyrt ift. kvaliteten!

I booked a round-trip through Expedia. My return trip flight was canceled so I called them to reschedule. We agreed on flights and time and she said I would email confirmation in 24 to 72 hours. Four days later I had to call their automated system to me my confirmation. It was then that I realized that Expedia had my first leg of the trip on Saturday and the second leg of the trip Sunday. I had to argue with them that I was not spending the night in the airport because they couldn’t figure it out after a 40 minute phone call. I think they may have fixed it but not really sure at this point. Also during the 40 minute phone call, there were at least a half a dozen people talking and laughing in the background. Very unprofessional this is the first and last time I will ever use Expedia. I really am afraid that when I get to the airport that I won’t have any confirmed flights.

This is for both Motel 6 and Expedia. I tried to book it for 04/28 at 0100 am so I can go into a room and sleep. I asked the clerk prior to booking with Expedia about the date and whether I could get a room right now and he wasn’t sure. He seemed like he was being inconvenienced doing his job. Once, I booked a room I found it was for 3pm and he said he didn’t have a way to change it so I had to contact Expedia to change it. This would have taken a lot more time than I wanted to simply get a hotel to sleep especially since it takes a while to use Expedia to get a room let alone trying to get my money back. I decided to cancel the reservation and pay cash which is more expensive and now I have to wait for my refund. Clerk should have known before booking. Clerk unconcerned about stay and difficulty getting room. I tried to open the door by moving the handle downward, but it wouldn't open. I asked the clerk who moved it upward and the door opened. He should have said something about how to open the door even before he gave me the keys and also noticed I was extremely upset by his indifference. Definitely less than 1 star. I saw that it was 2 stars before I booked at Motel 6, but I've stayed here before so I knew it was a stay worth my time and money. Definitely less than 1 star or less!

Do not use Expedia to book a vacation package. I have a screenshot of the Expedia confirmation page stating right next next to the price "resort fees included". When I got to the hotel I was charged $500 in resort fees. They will not refund me this amount. After much lip service promising to resolve the issue I was told in a nutshell that Marriott states in there small print that there are resort fees. They have no answer for me when I asked how they can legally print "resort fees included" next to the final price and then place blame on the hotel the package was booked with. Basically, it makes it look like you are getting a good deal by booking flights and lodging together when they do this. I wish I would have checked Trust Pilot before booking. I see I am not the only one who has been taken by this company. Lesson learned.

Vi er meget utilfredse. Vi opdagede en bookingfejl efter 9 timer, men fik ikke lov til at rette den uden at betale fuldt igen. Ændring til en ny dato blev endnu dyrere. Det er urimeligt og føles som snyd.