Cici
No customer service
My last two trips booking thru Expedia have been terrible. If there is any glitch in your travel there is no way to get help to make changes an they charge you regardless. My first trip the flight was diverted and had to stay overnight on another city. Tried to call them while on tarmac and they couldn’t help. Ended up paying two nights hotel bdd red cause o couldn’t get the and car rental I was charged the extra day based on the estimated arrival time I gave instead of when plane arrived. The second trip I was booking hotel for a last minute stey where there were no rooms available in the town except one hotel. When I booked it Expedia changed date from what I had put in. When I got to hotel they didn’t have my booking. Clerk and I both tried to contact Expedia to no avail and I had to book a second room. I then tried to cancel figure booking again to no avail and was not refunded so had to pay over $500 for a comfort inn low end hotel room. Cancelling my account as they are not staffed to handle travel changes.


