ExpediaReviews of expidia.com

I booked a package holiday through allholidays.uk (powered by Expedia). DO NOT USE THIS WEBSITE, NO ONE WILL HELP YOU! They are only ATOL Protected, not ABTA protected. My holiday went wrong from the time of booking. They failed to provide me with my ATOL certificate, my receipt or and details surrounding my booking. It was a miracle I actually had my holiday 6 months later. They cancelled 2 days of my booking 2 months before I travelled. I spent hours on the phone trying to rearrange the 2 days they'd cancelled, they wanted me to pay extra for the privilege. When I got off the plane and travelled to my hotel, I found out they had cancelled all of my accommodation, I was left stranded, I was tired, distraught, devestated. I'd been in the air 15 hours. When I tried calling and asking for help they said, that'll be another £5000. I'd already paid £6000. I had to use my spending money to find alternative accommodation. 3.5 days of packing bags and moving hotels as I couldn't secure accommodation for the full 12 days. Four days into my holiday, I suddenly received a refund for the accommodation they'd cancelled. No explanation. No apology for ruining my wedding anniversary, Christmas or New Year celebrations. I'm still battling now for compensation for loss of enjoyment, they just don't want to know. AVOID LIKE THE PLAGUE.

Vi har købt flybilletter fra Marseille til Kastrup i august igennem Expedia og forsikring til 5285kr d.17/4 2026 i god tid for at være sikker på at der var fly, d. 19/12 2025 får vi en mail om at vores flybilletter er flytter 5,5 time frem så vi ikke kan nå det da vores cruice skib er i havn kl 9.00 og vores fly er bestilt til kl 14.45 og nu flyttet frem til kl. 9.00. Vi har skrevet 9 mail til expedia og har intet hørt fra dem. Køb aldrig noget hos Expedia,

Warning! When booking tickets through Expedia, be aware that if you want to change your ticket and you're not comfortable with international transactions, you risk losing all your money, even if there are several months before your trip! If you call the company, you won't get any help whatsoever! On the contrary, it seems like they're deliberately trying to scam unsuspecting customers and deny them their rights if they make a mistake when booking. In short, all they do is tell you to buy a new ticket! This means that the ticket whose date you accidentally tried to change is lost, and therefore Expedia can resell it! It's important to note that Expedia only resolves the issue with the airline shortly before departure. Therefore, Expedia doesn't lose anything; on the contrary, they have the opportunity to resell the ticket. I find this unacceptable and real sheeting agency that I don’t recommend to anyone to be engaged in these kinds of dubious practices of Expedia tricks,,,big shame Zero stars for Expedia

Utterly useless, booked a trip, flights and accommodation for next August , the accommodation sent message that there was no availability and that Expidia had booked in error, Expidia have already taken the money and then told us they tried to reconfirm (which we didn't ask them to do) and there was nothing they could do, no mention or offer of a refund or any attempt to find alternative accommodation. Communication is all by email and "chat" and appears to be mostly AI generated My advice is DO NOT USE Expidia.

Expedia had great customer support and tickets were handed out instantly.

I got chasrged for a booking that I didn't authorize. It's impossible to contact them by email and explain my situation. Utterly useless!!!

Utterly useless. Tried to use it today but cant progress until I login. FORGET IT YOU MORONS

Terrible, terrible customer service. They really don't want to have to deal with their customer and when you do talk to someone they answer without listerning to your question