ExpediaReviews of expidia.com

Extremely hard to deal with just use other sites. Never refund you for anything

Unethical company that camouflages prices and contributes to unrealistic additional sales. Fraud. Do not use this company

The worst nightmare to book air tickets through Expedia.Bought around trip tickets through them to Istanbul on Turkish Airways. On the way down every thing was smooth with 20kilo. Baggage on the way back they cancelled my reservation on Turkish airline and booked me on Pegasus Airlines with no baggage to check in. I ended up paying 200 euros to check in my baggage.i called Expedia and they Said sorry we can’t help. This is a joke I talked to Turkish airline and they said Expedia do it always because Pegasus is cheaper to fly with-so Expedia makes more mone.never again and please don’t book through Expedia.

Rejsen skulle gå til Madeira. Vi fandt flyrejsen på Momondo og valgte at bestille gennem Expedia, som annoncerede, at indtjekket bagage og overhead kabinebagage var inkluderet. Da vi så fik billetterne fra Norwegia viste det sig, at hver af os havde 1 stks overhead samt 2 x 23 kg indtjekket på udrejsen. Men nul overhead eller indtjekket på hjemturen! Det kunne vi så betale ekstra for, hvis vi altså ville have vores bagage med hjem igen. Gennem Expedia lejede vi en bil fra Europcar, ifølge Expedias annonce med mulighed for online tjekind (og dermed tidsbesparelse) og evt ændring/afbestilling. Da det kom til stykket, var ingen af disse ting mulige. Ifølge Europcar var det kun muligt hvis man bestilte direkte hos dem. Konklusion: misvisende annoncer hos Exepedia. . Undgå det firma!

I booked a trip to Mexico found out the flight was not included so I cancelled my trip. I was totally refunded. 2 days later I found same hotel and flight for cheaper. As it turns out somehow it shows I booked a flight on aircanada was charged to my account. Not only did I not book it the departure was in the us. I live in Canada 🇨🇦. I contacted Expedia they said I was only booked for a hotel and refunded. I opened a dispute and customer service did nothing. I’m hoping this will be resolved with my visa account. Will never again use Expedia again. Air Canada suggested that Expedia used my information to book the flight even though I cancelled booking.

Todo es un FRAUDE!!! Compre unos boletos a Roma para toda mi familia, me cancelaron sin causa, no me quieren devolver me dinero, me hicieron perder mis vacaciones, hoteles, etc. No me quieren ni dar la copia de la trasacción donde cancelan la transacción, nunca lo hicieron. FRAUDEEEEE!!!!

If I could, I would give them a negative number! I used their app to book a hotel room in Denver. I was preparing to go, so I looked it up to make sure all of the details were correct. In a moment of insanity I decided to add a meal. After I clicked to update my reservation, it told me I had successfully created a new reservation for tonight. I immediately tried to contact them to cancel the reservation. The online customer care stated that the booking was not refundable. I have called everyone I know to call and I’m now clear that I have lost $160. To Hilton’s credit, they tried to fix this, but we’re not able. I will never ever use Expedia again. I suggest that unless you have money to burn you stay away from them also.

Expedia Customer service is terrible Just spent over an hour first with an online agent and second with a "supervisor" and their customer service approach is terrible. I never received confirmation of a hotel reservation that I made through them, so I booked another hotel instead through a different entity ("Bookings.com - which is so much better). It seems that Expedia booked the hotel and failed to send me a confirmation for that booking and of course I got a no-show fee from the hotel for not showing up for a booking I did not even know I had. Expedia tells me that a confirmation email was sent to me "the system automatically sent it to you" but they have no ability to prove to me it actually went out. They do not keep copies of confirmation email that they sent to me (convenient isn't it). I have not record of ever receiving this email confirmation. They tried to get the hotel to refund me, which the hotel will not and should not do. The hotel did everything correctly. I would think a company like Expedia would own up to this, but they will not. They said it is our "policy" to not compensate customers for mistakes that customers make. Whatever happened to the approach of "the customer is always right". I told them if they could show me the original email that they sent to me, then I would own up to this being my mistake, but they cannot prove to me they sent it because they do not keep records of communication with their customers. They actually had the audacity to question why it took me 19 days to call them (the booking was for July 1st) and had I called earlier they might have been able to convince the hotel to refund me. Again the hotel did nothing wrong and why would it matter when I called. I was on vacation and did not want to deal with this to I finished my vacation and returned home. Stay away from this company. There are so many other options for booking vacations.