Eskute USReviews of eskute.com

The first couple of weeks of getting help was a little rough. Their response time to customer's mesaages and emails could be a little better. They also need a better process to help get their customers the help they needed in a timely manner. But as weeks goes by, a customer service person by the name of Jenny stepped up and help me get what I needed to get my replacement part. Jenny has stepped up and communicated with me throughout the process. If it wasn't for Jenny stepping up to help me, I believe that I would still be waiting for my replacement part. Thanks again Jenny for all of your help.

We had a delay in receiving a part but it came when they said that it would arrive. They were very good at returning our calls and were eager to assist us. Can’t wait to start riding my trike!

Our experience with the bikes and customer service has been excellent. We love our bikes. Customer service really takes care of their customers!!!

Jill was fantastic and incredibly prompt. The customer service was also very helpful. I’m still waiting for my wheel, but I know it’s on its way!

My husband and I are in our mid 60's and with the gas prices going up decided to get an E-bike. He found the Eskute and we love it! The You Tube video from "Dad Hut" was a tremendous help! We did purchase a side view mirror for safety but are happy with the ride and the ease of use.

Your staff was attentive and helpful of solving problems. Thank you

My unit arrived with a broken LCD. After contacting support (listed on original Amazon listing), a new one was sent to me within a week. GREAT support!!

So far so good. My son who is 11 years old love it.