Eskute USEskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ray H.
I have been riding for years and this has to be the most fun I have had riding this trike. I thought that there was a problem with my shipment before it arrived, there was not, but they responded to my concern right away. I was looking for a long time for the right ride for a price that I could afford, and this was definitely the right choice. Riding is my only form of transportation,and this trike fills that 100%. Thank you!!!
Josée D.
There was a delay of communication but I received the bike before I could track the order. It only took 5 days to get it. It is soooo amazing! I recommend you look at the youtube video for assembling instructions. There were pieces for the rear basket missing, I contacted them and they sent me the pieces. What more can I ask? Good service, stunning bike and a happy costumer. Il y a eu un léger délais pour le suivi du vélo mais j'ai reçu le vélo en 5 jours. Il est absolument fantastique. Je recommande de suivre les instructions de montage sur youtube. Il manquait des petites pièces pour le panier d'en arrière. Je les ai contacté et ils m'envoient les morceaux sans problèmes. Je suis hyper satisfaite.
Lana L.
They helped me we every question I asked. They were awesome!
Joseph J.
A Great E bike for the money. Free shipping that’s hard to beat. Great customer service. Flawless transaction. Fast shipping and Great quality bike for the price. It looks good it rides very smoothly, goes faster than I expected. Easy assembly. I definitely recommend an ESKUTE e-bike M 300F. delivery went smooth and well packaged.
Nirvaan N.
I had a great time with the customer service, the person I talked to Jill, he would get things done on time,and correctly overall a very nice person. Thank You Jill!
Kim O.
Best customer service Ive ever gotten, any and all my questions and concerns are addressed with ease. Jill especially has been so extremely helpful. I dont know much about ebikes but shes been great and I've been able to learn as I go. Best purchase and experience so far!
Melodie A.
I'm so happy to receive my bike fast I. 2 days shipping to montreal !! Woowww Ti nad to contact customer service and Zou help me so good Merci je suis contente
Vinay M.
My son loves this bike. He uses it to go to school, to go to play and everywhere else. The e-bike has opened up new avenues for him to explore. He is making full use of the bike in his summer break. The bike is build with multiple things in mind out of the box. It has in-built horn, and head light that makes it good commute in dark. The bike itself is built very strong. The 12k W motor produces very powerful torque and speeds up-to 30-35 mph. I think, that is good enough for the bike this size. The disk brakes perfectly compliments this speed. The battery lasts very long commutes. Overall this is very good value for money in the price range. The customer care: I have had issue with the bike in initial assembly of the bike, but the customer care was very prompt to reply and helped resolve the issue. Later, after few month I had another issue with the axle. Yet again, the customer care helped out to resolve the issue. They acknowledged the issue and helped by providing replacement part, free of cost. I want to recognize Jill from customer care who was proactive on the replacement part case and helped in all stages of it until it was delivered to me. Thanks to Jill. 5 stars for the customer care of Eskute.
