EROMMYReviews of erommy.com

My items arrived quickly, but in separate deliveries. The gazebo was installed today by two friends. It looks really nice, but will be even better when they come back to hang the curtains and mosquito netting.

Bought my packages show up in my neighbors house one big package was ripped open missing items. After requesting return, nobody’s getting back to me. I sent numerous pictures with package open and missing items. Customer service is horrible. Better Business Bureau is getting report.

Quick delivery. All parts but no ceiling fans like the picture indicated.

The shipment arrived fairly quickly from FedEx. But even though the boxes were in perfect shape, some of the pieces were bent and scratched. Also, the louvers do not close all the way so when it rains it drips. For the cost of the pergola, you would expect undamaged goods. We'll see how it holds up! Other than that, the directions were straight forward and easy to follow.

Received quickly. easy to install.

NO spare parts from EROMMY! After sending everything EROMMY asked for, my request for a Replacement Part, for a three year old Gazebo. WAYFAIR. who sold it was of no help either, and HAD THE NERVE to send me OVER 40 Ads, to buy another Gazebo from them. I Ordered from Home Depot, a 4' X 8" plastic panel for $250......It doesn't match, but stops the RAIN! I'll NEVER BUY from EROMMY, or Wayfair AGAIN. (Erommy AGAIN replied asking for information they NEVER RESPONDED to earlier....their WHAREHOUSE already said my part was; "NOT-IN-STOCK"and I am replacing their part, from Home Depot, WHICH DOES NOT MATCH, MY GAZEBO., BUTWILL KEEP OUT THE RAIN!)

Was happy the way you guys caught the fed ex screwup. Did have a lot of loose screws in the box. Hope all hardware is there.

Arrived quickly and shipping updates were great. we have not put it together yet.