EROMMYExplore our range of products including gazebos, pergolas, patio furniture, camping and more: experience premium quality and unbeatable prices. Enjoy the convenience of free shipping and hassle returns in EROMMY. Shop Gazebos Shop Pergolas Shop Saunas Shop Fireplaces Shop Carports Shop Furnitures
EROMMY (erommy.com) has 597 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Furniture Stores · Indio, California
Excellent
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Excellent
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Excellent
597 approved reviews, newest moderated first
Edward
False advertising on gazebo . It shows anchor plates in brochure but does not come with it now I have exposed bolts which looks unsightly very disappointing
Response from EROMMYApr 21, 2025
Sorry we have contacted the relevant staff to change the product information. We are willing to compensate you for purchasing the right part elsewhere.
Jose
item described in website not what arrived! roof that's not 12' X 14' as they claim its' merely 11' X 13'
Response from EROMMYApr 21, 2025
Thanks for reaching out to us regarding this important issue. Would you please send us a photo of the box that you received (with the product number visible)? In addition, we will also need a photo of the product that we shipped you. As soon as we receive the information requested here, we'll be able to work towards a resolution for you right away.
Jamil A.
U send me use item bent part part miss ing screws missing hole not line up. I'm very disappointed panel got scratches on them
Response from EROMMYApr 19, 2025
I am so sorry to hear that your item arrived less than perfect. I can see how this could be frustrating! If you can please provide images of the defect we will need this for our quality control department. Upon receiving the images we will get back to you with a resolution.
Lee
Chairs are attractive and appear well built. Easy to put together. Having a socket set makes the task easier. Am looking forward to years of use
Douglas
Very upsetting two parts were missing? Didn’t very much customer service. I had to file file claim for parts that’s never received. I don’t understand why your team could file the claim and get me my parts. I put the claim several weeks ago and according to the insurance your team is not responding to them. I am still for my parts. Very frustrating
Response from EROMMYApr 19, 2025
I apologize for this issue and for any inconvenience this may have caused you. I will escalate this issue with our warehouse and ask them to arrange shipment ASAP. Please feel free to contact us if you have any further questions or concerns.
Stacy
The replacement part took a little time to get here but everyone I talked to were very helpful.
Claudio
Product looks great, sturdy and heavy.
Response from EROMMYApr 18, 2025
Please be informed that we have replied to many emails to you. The emails may have entered your spam mailbox. We suggest that you check your spam mailbox.
Nic
I love my new pergola! I have had rain since we put it up and it has been completely waterproof. Very good value for the price.