EROMMYReviews of erommy.com

Great experience. Good customer service. Good product 👌

This is the worst purchase I have made to date the box arrived with the top and bottom ripped off. Very poorly package the sofa looks nothing like it looks in the photos. It doesn’t measure even half the amount that it says it does in the photos. The pillow stayed as flat as paper and we’re laid out for a week straight. The company refused to do a refund, even though they have a free returns policy and refused to tell us how to return it. The couch smelled like it was dipped in fish oil and made the whole house smell. We had to call the bank to sort out the refund because it’s literally fraud. Do not buy from this company. They don’t respond. They don’t do what they say when you get a hold of them and they have sent us multiple offers which are very low to keep the couch such as $20.

Fast delivery

Cushions are so smashed, look terrible.

I really will in joy the unit I had a soft top before and had to remove the snow from the top and the cost was in my budget.

Great price fast shipping but I would like to buy a winter cover for it

I ordered 12x12 Aluminum Pergola w Louvered Roof - White (Order # EY638614). The shipment came FAST (in less than 3 days). We are missing a structural part, so cannot assemble it. The parts are strewn across my deck and dinning room waiting for the missing part. Contacting customer service is difficult. It has been 9 business days since I told them I'm missing a part, and I still do not have and ETA for WHEN the part will ship. I've been emailing almost daily. They respond the next day with "We are following up with the factory daily to expedite the shipment." But still no answer as to WHEN the part will ship. PLEASE ESCALATE THIS TO SOMEONE WHO CAN TELL ME WHEN MY PART WILL SHIP. This is SOOO FRUSTRATING. I just want my missing part so I can assemble the pergola. Thank you.

When I received gazebo pieces were damaged I also made it clear I bought insurance, it’s been two weeks with no response, no help with my claim or number to call !