Margaret P.
Do not purchase from this supplier!
Purchased a product from this supplier through Amazon. Supplier refused to honor their return policy. Returns are supposed to be free within thirty days. I attempted to return the product but the shipping label they provided was not paid for. I would have had to pay over $100 to return. I tried to address the issue through Amazon and directly to Erommy. They ignored my messages and never supplied the appropriate shipping label forcing me to keep a product I have never removed from the box.
Response from EROMMYFeb 11, 2026
We apologize for any inconvenience this may have caused. Please be informed that we have already contacted the colleagues at Amazon to contact you. They will resolve the issue for you as soon as possible.