EntirelyPetsReviews of entirelypets.com

Excellent Treats! Fast shipping thay us well packed. I love the sales. My dog loves these treats!

I like the product I ordered, but lots of times it is back ordered. This last time I made 1 order, but they sent me 2 orders and charged me for both orders🤷‍♀️

Ordered probiotics from EntirelyPets which must be kept cold. Fedex did not delivery in the 1 - 2 day period I paid for. Entirelypets is the one who suggested Fedex and now will not stand behind sending a new order. Their customer service rep Britney had a very poor attitude and could care less. Last time I order from EntirelyPets!!

Good website, easy to order products. A couple of products were on backorder but didn't say that until after the order was done. Showing items that are on backorder before placing an order would be nice.

Got email confirmation of order Nov 20. They deducted & refunded my money on Nov 20 & Dec 20. And most recently Jan 3, no refund so far. Still no product has been delivered. HealthyPets, EntirelyPets, NaturalPets, and VitaSupply.....all the same overseas company (China??) Don't join the other unhappy customers who Just Want Their Money Back!

Great price and quick shipping.

I've been ordering from Entirely Pets for years, but they have definitely gone downhill lately. In September my auto ship order was one pill short and they said my account would be credited. However, it never was. In November, the same auto ship order was never filled, so I called after three weeks and they sent the order out right away. In December, I placed an order that was weight specific and they shipped out medication that is for heavier dogs than mine. I spoke to customer service and they forwarded my call to a manager who said he would get back with me in 15-20 minutes. After two hours of waiting, I called back and spoke with the original rep who passed on a message from the manager saying that I would be issued a return label by email the next day. That was four days ago and no email. The only good thing about this site is that they do have good prices if you can actually get what you order. They used to be much more reliable, but lately they suck bigger than a Hoover.

They do not use a good shipping source even when I gave them notice of the shipping went from going to Texas to being in Chicago they did nothing about it