EntirelyPetsReviews of entirelypets.com

Received my order in a timely fashion

I have a medication on auto delivery. Every six weeks is supposed to come every six weeks. They charge my credit card. Tell me they’re getting ready to ship it and then tell me it’s out of stock. Then I have to wait sometimes weeks for the prescription to come in almost in time for the next six weeks Perscription to come in and end up getting 12 weeks worth of medication at one time. I finally got fed up and canceled all of my medication with them

Placed an order on 3/5/25 for some antibiotics that we can't get locally. Paid for the expedited shipping and everything; however never heard back from them. I called on 3/18/25 and the representative said "Oh I don't know why no one has done anything with this." They never contacted my vet, like their site says they will, to confirm the prescription and send it out! Now my pet has gone 2 weeks without antibiotics because they're too lazy to do anything! Then they tried to blame it on me because "You have to mail in the prescription" even though they said they will contact my vet!! DO NOT USE THIS PLACE, YOUR PET MIGHT DIE BEFORE THEY DO ANYTHING!!!!

I ordered my pet's medicine on March 1, 2025. The vet approved it on March 4, 2025. Entirely Pets didn't ship it until March 11, 2025. It's March 17th and still no medicine. The delivery date was supposed to be today. I checked the tracking and it won't be delivered today. Looks like it's in limbo. I called customer service and the representative flat out lied to me. He said he checked the tracking info and said it would be delivered today. I tried telling him that wasn't what I was seeing. It isn't out for delivery. If it's not out for delivery, then it won't be delivered today. Then he hung up on me. Apparently their representatives don't like it when you call them on their lies.

I dislike that it took so long to get it here. I ordered it on 2/20/24 and I just got it 3rd of March. It took 11 days to get to me. Outside of that everything was fine.

VERY FAST AND PERFECT TRANSACTION

great products! Also fast shipping

The eye wipes I ordered for my Doodle arrived as described. I wanted the ones in the container because the packet wipes dry out before I can use them all.