Enphase EnergyReviews of enphase.com

Je recommande vivement ce produit car une économie considérable en énergie en plus une assistance ireprochable produit garantie pour longtemps assistance parfaite

Emphase is a terrible company with worse contracts The issue WAS with enphase. They are a joke and their responses to honest reviews, proves it. Their reps refused escalation, laughed at the consumers, couldn't understand basic English and disrespects this nation's consumer laws left and right. Disgusting excuse for professionalism. HIRE AMERICANS AND NOT FOREIGNERS THAT CANT SPEAK ENGLISH. IM PROUD OF MY AMERICAN STANDARDS THAT YOU CANT MEET AND MY UTTERLY OFF GRID SYSTEM THAT YOU REFUSE TO MAINTAIN. NOT ONCE HAVE THEY NOTIFIED ME OF AN ISSUE, IVE ALWAYS HAD TO CALL THEM AND TELL THEM THERE IS AN ISSUE. DONT BELIEVE ENPHASE LIES, THEY ARE A JOKE. 60 HOUR COURSE IS ALL THE INSTALLERS HAVE FOR KNOWLEDGE LOL Terrible company with even worse customer service. They won't uphold any end of their contract, won't assist with monitoring or maintenance in any way (though you paid for it in your contract) and will jsut tell you to hire someone else, who also won't be able to fix anything and just take your money for no results. THIS COMPANY IS A SCAM AND A WASTE OF MONEY. THEIR CONTRACT IS USELESS AND SO ARE THEIR INSTALLERS AND EQUIPMENT. 25 yr system didnt even last 6 yrs and they won't do anything at all about it. Jsut hold their hands up and say "so sorry" in indian accent because none of them are american. And now they are scamming folks more by selling a maintenance and monitoring package, on top of the contract that included those things. They won't be able to enforce that either, they just want to rip you off for some more money. YOU fell for the first contract lie, why not another? America is dead, this is corporate slavery"

Sinds 28 juni rapporteert mijn gateway niet meer. Via chat allerlei uitleg gehad. Maar geen succes. Er is een casenummer aangemaakt maar tot op heden niets gehoord. Enphase Nederland gebeld maar krijg alleen verwijzingen naar het internet over hoe te installeren. A Label gebeld die de installatie heeft gedaan maar tot op heden geen reactie gehad. Begin er een beetje moe van te worden. Moet er wel bij vermelden dat de mensen die je spreekt via de chat geduldig en vriendelijk zijn. Vandaag telefoontje gehad van Enphase energie en ze sturen een nieuwe gateway. Toch nog mooi opgelost.

In May some of my solar panels stopped working, due to a fault with the microinverters. I contacted Enphase (case 18108337) for details of an installer to look at the issue. First they sent me to a website that didn't work, then recommended installers that weren't even in the right country, then right country only hundreds of miles away. Finally they managed to recommend one nearby – that had ceased trading about four years ago (in the end I gave up and found a local one myself). Since then, despite numerous site visits, Enphase have been unable or unwilling to resolve the issue. Each time the engineers are on site Enphase say they're going to replace the inverters, but then they repeatedly delay approving the replacement, insisting on another site visit (which costs me more money every time and requires expensive scaffolding). I asked for an explanation of the delays and was told it was actually the wiring or voltages, despite what they'd previously told the engineers and all the wiring and voltages being checked numerous times. On the next site visit, Enphase said again the inverters needed replacing, but still haven't actually approved the replacements. It looks like Enphase are deliberately avoiding their warranty obligations, and my system is only six years old. The installer's having to deal with other homeowners in the same predicament (one of whom has a brand new system), and is now reluctant to recommend Enphase in the future. Looking at the Enphase share price over the last couple of years, it seems others have drawn the same conclusion and wisely chosen a different supplier. Over the last two months the only thing Enphase appear to have achieved is changing the gateway ID, which just caused more of my panels to stop working, and costing me a lot of unnecessary expenditure. Now, the installer is chasing them daily. I contacted them again about the delays (case 18410808); it's been a week and they haven't even bothered replying.

My system shuts off the breaker outside 2 to 4 times a day electric company said no surges. Everything‘s fine and phase says contact your installer with ADT is out of business then they said if it gets too hot, it can shut down well I hate to tell them, but it’s a desert that’s why I have solar stay away from this company as their products fail constantly and don’t buy their generators because they can’t get there product on the solar panels to work. How the heck is their generator gonna work?

I’ve had ENPHASE Energy Solar Panel with Wi Fi for remote monitoring on PC, iPhone and iPad since 2018. Today 30/7/25 ENPHASE Energy changed the app I use to monitor my daily solar energy progress that updates every 15 minutes. On previous versions we were asked to try the new display. I never liked it and was given the chance to revert to old display that I did. There is no option now to switch now. The phone operator overseas had no knowledge of the previous displays so wasn’t able to help. My advice is: If you have a choice DO NOT GET ENPHASE ENERGY TO MONITOR YOU SOLAR PANELS”. Given my experience today I would give ZERO STARS. Remember. I was not given a choice about the new app and it was installed to my devices without my knowledge.

Purchased our home with a 45 panel ground-based array. The transfer of ownership was expensive but happened fairly quickly. Ever since then, the experience of ownership hasn't been great. My gateway would constantly drop out back when it was a 4g module based unit. Since 4g was going away, Enphase paid for the switchover to wifi. I have a strong wifi system around 100ft from the Envoy panel and the unit constantly drops communications. I got so bad that I was having to go through arduous reconnection process on a weekly basis, so out of frustration, I finally just said to hell with it and let it stay disconnected. After around a year I finally went and reconnected it and since then, once again, have had nothing but issues with the connection. Reporting wonky figures, disconnecting, etc. It once again disconnected today and after calling them, they walked me through the reset process (again for me) and reconnection process (I have it memorized) and still no success. Naturally, the warranty is gone on the unit so of course, I'll be on the hook to replace it. I'll say this much...the service provided does NOT equal the monetary outlay and I'll likely be looking for another provider (if that is even possible).

Remplacement d’un micro onduleur sous garantie. Après avoir rapidement reçu la pièce, le remplacement se fait facilement et le service technique est réactif pour la mise à jour du schéma sur l’application.