Chris H.
Unit arrived as promised and looked…
Unit arrived as promised and looked great, and that's where the positivity ends. The product never worked from the start. Customer service was slow to respond and when they did, I needed to do the repairs. What they sent us and the instructions provided did not work and they continued delay in exchanging or crediting. DO NOT BUY THIS!
Response from els petOct 9, 2024
Thank you for taking the time to share your feedback regarding your recent experience with us. We strive to provide the best possible service and products to our customers, and we are disappointed to hear that we did not meet your expectations. Your comments are invaluable to us as they help us improve our services. We would appreciate the opportunity to address your concerns directly. If you could provide more details about your experience, we would be grateful. Please feel free to reply to this email：[email protected].