Amira H.
Great products and fast delivery
Great products and fast delivery! Very happy with my purchase and excellent customer service. Highly recommend!

Els Pet is a leading pet care company committed to delivering top-notch products and services for pet owners and their cherished animals. Founded with a deep passion for animal welfare, we specialize in a diverse array of pet supplies, including innovative smart litter boxes and essential grooming items. Our mission centers around a dedication to pet innovation, creating solutions designed by real pet parents to address everyday challenges. By choosing Els Pet, you’re investing in a cleaner, healthier, and more enjoyable living environment for your entire family—what we like to call "innovation with purpose."At Els Pet, we recognize that pets are integral members of the family. This understanding drives us to source our products from reputable manufacturers who share our commitment to quality and safety. Our experienced team is always available to assist customers in finding the perfect solutions tailored to their pets' specific needs.Beyond our comprehensive product offerings, we also share expert insights on pet care, training, and nutrition through our blog and social media platforms. By providing these valuable resources, we empower pet owners with the knowledge they need to make informed choices.Our online store is thoughtfully designed for a hassle-free shopping experience, featuring prompt shipping and outstanding customer service. We believe that every pet deserves the very best, and we aim to be your trusted source for all your pet care requirements.Select Els Pet as your reliable partner in your pet care journey and become part of our vibrant community of passionate pet enthusiasts today!
els pet (elspet.com) has 359 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 51 reviews with 5 stars · Clear filters
Amira H.
Great products and fast delivery! Very happy with my purchase and excellent customer service. Highly recommend!
Hazel
I bought the space unit 3 years ago, the only issue we had was the comb broke which may have been due to clay clumping litter, we contacted els pet and they sent out a new comb free of charge, since then we use els pet litter and have had no problems since. We do have some litter tracking just outside the machine but our cat is a hairy footed Maine Coon so can’t expect anything else. The machine is a bit awkward to clean and put back together.
Response from els petAug 15, 2025
Thank you for being part of the Els Pet Family for 3 years! We’re thrilled your Spaceship Litter Box continues to serve your Maine Coon reliably, and we appreciate your feedback. To enhance your experience: 🔹 Litter Tracking Tip: Try our High-Border Trapping Mat (https://www.elspet.com/collections/accessories-for-orbitie-litter-box/products/cat-litter-box-mat) – designed for long-haired breeds! Reach us anytime at [email protected] for personalized assistance. Gratefully, The Els Pet Team
Tana D.
The included liner bags are sturdy and have handles, which makes taking out the waste a clean and simple task.
Response from els petAug 2, 2025
Appreciate your attention to detail! We engineered the liner bags with reinforced handles and tear-resistant material specifically to simplify waste disposal. Delivering a clean, hassle-free cleanup experience remains a top priority. Enjoy the seamless maintenance!
Sherrell E.
I love being able to monitor everything from the app, especially when I'm away for the weekend. It gives me great peace of mind.
Response from els petAug 2, 2025
Thank you for highlighting our app experience! We're pleased to know the remote monitoring feature provides peace of mind during your travels. Delivering reliable connectivity when you're away is core to our design. Enjoy your weekends with confidence!
Colette H.
Setup was a breeze - I had it running in about ten minutes. My cat hopped in almost immediately, which was a huge relief!
Response from els petAug 2, 2025
Thank you for your feedback! We're thrilled to hear setup was effortless and your cat adapted so quickly. Knowing they hopped in immediately is the best validation of our design. Enjoy the seamless experience!
Wonda H.
The Orbitie is a true game-changer! My home is finally free of that litter box smell, and I've reclaimed my free time from constant scooping.
Response from els petJul 30, 2025
Thank you very much for recognizing Orbitie. Your satisfaction is our driving force; that’s exactly why we created it! Thank you for trusting us with your home.
Ella W.
Since I'm often away from home, this automatic litter box has alleviated my worries. Even if I forget to clean it for a week, it remains surprisingly clean, and my cats don't have to bear a dirty box.
Response from els petNov 4, 2024
Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.
John M.
I have tried 4 different automatic litter boxes— ALL FAILED! Litter stuck to LR3 membrane (a nightmare). Same results for ALL until Elspet. It SCOOPS INSTEAD OF TUMBLING. Scoops right every time. It’s like an old scooper I had but with a “capsule” over it. Don’t even start me on the ultraviolet light! Odor? What odor? Passing this to my daughter who’s been fighting with a LR4 for over 2 years. It’s going to floor her. Thanks Elspet from the bottom of my heart and my little man Truman.
Response from els petOct 18, 2024
Thank you so much for your positive feedback! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.