El Monte RV Reviews | Read Customer Reviews of elmonterv.com

El Monte RVReviews of elmonterv.com

4.1832 reviews
Vehicle Rental
12818 Firestone Blvd, Santa Fe Springs, California

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El Monte RV

About El Monte RV

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

El Monte RV (elmonterv.com) has 832 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: elmonterv.com
Website: elmonterv.com
Category: Vehicle Rental
Location: Santa Fe Springs, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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El Monte RV reviews

832 approved reviews, newest moderated first

Jennifer M.
Feb 18, 2026
Our RV rental experience was amazing
Our RV rental experience was amazing. We rented a very large RV and had never driven anything like it before. El Monte walked us through all the operations, which took about an hour and a half. We loaded up and took our one way trip, driving around 2,000 miles. We had a wonderful time and had no issues along the way. The RV was clean, comfortable, and functioned beautifully. We definitely recommend using El Monte Rentals to anyone looking to take a one-way, cross country trip with kids and teens.
Response from El Monte RVFeb 20, 2026
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
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Anton
Feb 18, 2026
Not what theyadvertise
An old, beat-up motorhome with plenty of scratches and dents—nothing like the photos online. We had booked the 'Premium' category, but upon pickup, the generator exhaust pipe was detached and the rearview camera wasn't working. Although they fixed both in a reasonable amount of time, it delayed our vacation. To top it off, they charged us the maximum damage fee for a dent on the side, which fell just below the insurance deductible. So, they pocketed $1,200 in cash but won't even fix the dent.
Response from El Monte RVFeb 19, 2026
Thank you for bringing this to our attention. We’re sorry to hear that the condition of the motorhome and the delays affected your trip. This experience did not meet the expectations we strive to set, and we take your feedback seriously. We’ll be reviewing this internally so we can continue improving.
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Venessa R.
Feb 18, 2026
The motor home was well equipped with…
The motor home was well equipped with everything they said it would have. Easy to drive.
Response from El Monte RVFeb 19, 2026
We're happy to hear that the motor home met your expectations and was easy to drive. Thank you for your positive feedback; we appreciate it!
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Anna
Feb 18, 2026
Service was good
Service was good. Pickup was too short. No detailed instructions. We would come back if you would have another president…
Response from El Monte RVFeb 19, 2026
Hello! We appreciate your feedback and are sorry to hear that the wait time at pick-up/drop-off wasn’t as smooth as it should have been. We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience and we hope the rest of your trip went well! We hope to see you again in the future!
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Velo de treking et V.
Feb 18, 2026
Le professionnalisme et les gamme de prix compétitifs
Le professionnalisme et les gamme de prix de El Monte RV ont fait que mon voyage aux US c'est très bien passé. Je recommande cette société aux voyageurs Français
Response from El Monte RVFeb 19, 2026
Waouh, merci pour votre excellent commentaire ! Nous sommes ravis d'apprendre que votre séjour s'est merveilleusement bien passé. Nous mettons tout en œuvre pour offrir des expériences exceptionnelles à tous nos clients, et votre avis nous fait très plaisir. Nous savons que le choix est vaste en matière de location de camping-cars, et nous sommes très heureux que vous ayez choisi de passer vos vacances avec nous. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement et vous remercions encore pour votre avis 5 étoiles!
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Phillip H.
Feb 18, 2026
I like how you say this time as for the…
I like how you say this time as for the trip I get there for a pickup and you locked up while I was at the gate then when I called the calf number they sent someone back out for the rental and by the time I got home it was too late to go that day and I still had to pay for that day also I had my own toll pass and did not want there's but was still charged for two tolls and a fee for using it and half way through the trip the fridge died and was told to get coolers that just ruined and soaked everything it seems like every time there is problems when I rent but this time was the worse I tried to contact about it and was mostley ignored and still had to pay the price Witch I feel is very bad customer service I would have think long and hard to rent again I am sorry to say
Response from El Monte RVFeb 19, 2026
Thank you for bringing this to our attention. We’re sorry to hear your experience didn’t meet the expectations we strive to set. We take your feedback seriously and will be reviewing it so we can continue improving.
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Cristian Daniel N.
Feb 18, 2026
The camper was PERFECT!!!!!!
The camper was PERFECT!!!!!!
Response from El Monte RVFeb 19, 2026
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
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Victor M.
Feb 18, 2026
I live Bad experiencia because water…
I live Bad experiencia because water pump motor no works i call customer services never help me
Response from El Monte RVFeb 19, 2026
Thank you for sharing your feedback. Guest satisfaction is very important to us, and we take your comments seriously. We appreciate you bringing this to our attention so we can keep improving.
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