El Monte RVReviews of elmonterv.com

4.1832 reviews
Vehicle Rental
12818 Firestone Blvd, Santa Fe Springs, California

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El Monte RV

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About El Monte RV

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

El Monte RV (elmonterv.com) has 832 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: elmonterv.com
Website: elmonterv.com
Category: Vehicle Rental
Location: Santa Fe Springs, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About El Monte RV

El Monte RV (elmonterv.com) has 832 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: elmonterv.com
Website: elmonterv.com
Category: Vehicle Rental
Location: Santa Fe Springs, California
Listed on Five Star Index: 2026

Denise B.

Oct 26, 2026

Loved our little RV

We rented a medium-sized RV with no slides; we picked it up in Denver and planned to return it to Denver, but due to a medical emergency, had to return it to Las Vegas. We loved the RV from the moment we picked it up. It was clean, in good condition, it matched the website pictures, it was easy to drive and there were no mechanical (engine) issues. The Denver office team was great. They were on time, they did a thorough walk-through with us, answered all our questions, and gave us a few driving/camping tips. Their RVs are well maintained and we would definitely rent from Denver again. During our vacation, we had to contact the support team due to a few minor issues (microwave wasn’t working, they hadn’t given us a pressure regulator for the water hose). We left a message and they called us back within 30 minutes and the issues were resolved. One week into our 3-week trip, we had a medical emergency and needed to get home immediately. El Monte was sympathetic to our situation and helped us figure out how to get the RV back to base. At that point, unfortunately, we had a misunderstanding. I thought we could return the RV to Las Vegas rather than Denver, but when I returned it, I was charged a large recovery fee. After I got home, I contacted Customer Support, explained the situation, and provided documentation of my conversation with the support team. I had a response back from Customer Support within three days. They apologized for the misunderstanding and refunded the entire recovery fee. Before our initial decision to rent an RV, we spent hours researching RV rental companies - there are several in the Colorado-Utah-Nevada area. We chose El Monte over the others, because their price was competitive and they seemed to have mostly positive reviews. We love to camp and next trip we will definitely choose El Monte again, because they provided us with a clean, safe vehicle, they had good customer support, and they treated us fairly.

Response from El Monte RVOct 26, 2026

We are so glad you enjoyed your experience with our well-maintained vehicle and found our team members to be helpful and thorough during your journey. We appreciate you taking the time to share your feedback with us. It is wonderful to know that our roadside assistance was responsive when you needed help with the kitchen appliance and the water connection accessory. We are also deeply grateful that we could assist you during your unexpected medical situation. We understand how stressful health emergencies can be, and we wanted to make sure we handled the return process and the subsequent billing misunderstanding with the utmost care, fairness, and efficiency once you reached out to our support staff. Your trust means everything to us, especially after all the careful research you did before choosing us for your travels. We look forward to welcoming you back for another safe and comfortable camping adventure in the future. Thank you again for your highly positive review and for recommending our services.