El Monte RVReviews of elmonterv.com

Thanks for make my trip happier, with your very fast and easy to process the pick up and drop off. Sita was very courteous y professional definitely I will rent again thanks again and see you guys soon

Excellent customer service from calling to get questions answered to pick up and drop off. Shout out to Keneshka and Suzie! I’ll definitely rent from El Monte RV, 420 San Leandro Blvd., San Leandro CA, 94577

So we rented an RV for the first time for a weekend of dry camping out near Pozo. The RV felt like it was going to come undone whenever we hit any bump in the road, everything rattles and shakes. It's an assault on the hearing! lol Easy to drive, it served its purpose. Slept comfortably and happily the AC worked well. If we were to ever do this again I'm pretty sure we won't. It's not for us.

My family moved from Maine to California and decided to use an RV for this amazing adventure. The staff at the Linden, NJ office went above and beyond with their assistance and truly made our journey possible. Thank you to Sabine specifically who was very professional and kind. The vehicle was very clean, easy to operate, and perfect for what we needed. The staff at the drop off office in Santa Fe springs were also very professional. I would definitely consider using their service in the future.

The motorhome was in good condition although a little worn out by the use, we had a unit with almost 70,000 miles and some years of use. Despite that, we had no problems in the 15 days we used it.

Alles in allem keine allzu schlechte Erfahrung, aber es gibt einige Punkte die verbessert werden könnten: 1. Fahrzeug-Übernahme (in Denver): ich musste das Übernahmeprotkoll vor Besichtigung unterzeichnen. Das ist absolut nicht kundenfreundlich: nach der Unterschrift hat man keine Möglichkeit mehr Mängel zu beanstanden! Uns hat man ein wesentlich grösseres Fahrzeug hingestellt, für uns mit Lastwagen-Lizenz war das kein Problem, aber es gibt Leute, die dürfen in ihrer Heimat keine solch grossen Fahrzeuge fahren (in den USA hingegen schon). Das kann bei einem Unfall zum Problem werden. Bei einer anderen Familie (Termin vor uns) hat ein Rad gefehlt - die mussten dann nochmals eine Stunde warten! 2. Fahrzeug: die Wartung ist eher mittelmässig: bei unserem Fahrzeug klapperten beide Seitenfenster (sehr nervig - wir haben uns selber geholfen und Polster dazwischen geklemmt). Die Blackwater/Greywater Schieber waren nicht dicht. Kühlschrank war verrostet und es fehlte ein Regal. Polster im Innenraum/Bett waren schon sehr fleckig (ich bin nicht heikel) und das Geschirr habe ich selber nochmals abwaschen müssen. 3. Freundlichkeit/Hilfbereit: die Mitarbeiter machen Dienst nach Vorschrift, erwarte nicht mehr! Auch Zusatzleistungen gibt es nicht: keine Seife, kein Spülmittel, keine WC-Chemie, eine WC- Papierrolle für eine Mietdauer von 10 Tagen und 4 Personen… Immerhin war die Rückgabe (in Las Vegas) unkompliziert: alles raus, Fahrzeug hinstellen.

Well organized motorhome with pipelines for hook up and fresh water, awning function, access ramps, easy service and refund for changed fresh water pipeline by checkout. Great customer service from beginning by instructing to the motorhome till the end of our journey. Care for the car and you will be cared by El Monte.

We had an absolutely amazing experience renting our RV from this company! Everything exceeded our expectations—from the quality and cleanliness of the RV to the outstanding customer service. We traveled over 6,000 km through 16 states in 21 days, visiting some of the most incredible places in the United States, and the RV performed flawlessly the entire trip. It was comfortable, reliable, and became our home on wheels. The pickup and return process was smooth, and the team was always helpful whenever we had questions. Traveling with our family was an unforgettable experience, and having such a well-maintained RV made all the difference. We highly recommend this company to anyone looking for an incredible road trip adventure. Thank you for helping us create memories that will last a lifetime!