El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
elmonterv.com
Website
elmonterv.com
Category
Vehicle Rental
Location
Santa Fe Springs, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Super trip dans le grand ouest americain ! Camping car parfait pour 5 personnes 27-29 pieds.
Response from El Monte RVAug 24, 2026
Nous sommes ravis d'apprendre que vous avez vécu une expérience aussi fantastique avec nous ! Nous apprécions beaucoup votre recommandation et nous réjouissons de vous accueillir à nouveau.
FB
F. B.
Top El Monte
Absolutely fantastic experience with El Monte! Everything was smooth and easy, and the service was friendly and professional. We were very happy with everything and would definitely choose El Monte again. Highly recommended!
Response from El Monte RVAug 24, 2026
We are so delighted to hear that you had such a fantastic experience with us! It's wonderful to know that everything was smooth and easy, and that our service was friendly and professional. We truly appreciate your high recommendation and look forward to welcoming you back again.
HK
Henning K.
so many downtimes
We had so many downtimes, malfunctions and issues with the hotline. A pitty, could have been a nice and relaxed summer with family...
Response from El Monte RVAug 24, 2026
Thank you for sharing your experience. We understand how disappointing it was to deal with repeated downtime, vehicle issues, and difficulties getting support during a trip that was meant to be relaxing. If you would like to discuss further, please reach out to [email protected].
MW
Maria W.
Big RV but with some inconveniences
The staff was helpful but the RV had some problems like the battery wouldn't charge on the campground so we lost power when we stayed longer than 2 nights and had to turn off fridge and air-conditioning. They gave us 200USD off but overall we had inconveniences in this 3 week rental and had to throw out lots of food because the fridge had to be turned off. Also the tire pressure sensor was broken. Sp overall 2 autocare stops and it still wasn't fixed. But the RV was big, but the beds were not comfortable.
Response from El Monte RVAug 24, 2026
We appreciate you sharing your detailed feedback regarding your recent RV rental. We understand how frustrating these problems must have been during a three-week rental and are actively reviewing these points to prevent similar occurrences for our future renters.
MA
Masato
Ms.rose did excellent for us.
Ms.rose did excellent for us.
Thanks to her our trip was incredibly nice.
Response from El Monte RVAug 24, 2026
Thank you so much for your wonderful review! We are absolutely delighted to hear that your trip was incredibly nice and that our team member contributed to such a positive experience. We truly appreciate you sharing your feedback!
JU
Juliana
I was told I could change the location
I was told I could change the location, but that was a lie. They wanted to charge me $5,000 to return it to a different place after I had already left. They told me, even with 6 days' notice, that they couldn't do it. I was scammed. Be careful when hiring them.
Response from El Monte RVAug 24, 2026
Thank you for sharing your experience. We understand how frustrating it was to learn that changing your return location was not possible after your trip had already begun. Changes to pickup or return locations are subject to availability and cannot always be accommodated, even with advance notice. We appreciate your feedback.
FE
Felix
I recently rented an RV from El Monte…
I recently rented an RV from El Monte RV Salt Lake City and drove to Yellowstone National Park, so I wanted to share my experience for anyone considering a similar trip.
The initial quote was somewhat misleading because it only reflected the base RV rental price. At pickup, there were many additional costs for liability insurance, protection packages, return convenience options, kitchen kits, linen kits, and other add-ons. Once everything was included, the total cost increased significantly from the original quote.
I purchased liability insurance, the VIP Plus package, and the Gold package because I wanted a worry-free rental experience. Unfortunately, that was not the case. During the trip, we had a flat tire. I was told that, based on the damage pattern, it was not considered a manufacturing defect and was instead attributed to my driving, so I was responsible for the tire replacement cost. After paying for multiple higher-level protection packages, I was very disappointed to learn that an issue like this was still not covered.
We also experienced problems with the slide-out. Small items can easily fall into the corner near the slide-out rail, jam the mechanism, and prevent the slide from moving in or out properly. When this happened, it took a significant amount of time and effort to get it working again. Dealing with this in the middle of a road trip added a lot of unnecessary stress.
Overall, the RV experience involved far more unexpected costs, mechanical issues, and hassle than I anticipated. While traveling by RV may appeal to some people, I personally would not recommend it if your goal is a convenient and stress-free vacation. Based on my experience, I would much rather rent a regular car and stay in hotels.
Response from El Monte RVAug 24, 2026
Thank you for taking the time to share such a detailed account of your experience. We understand how the additional costs, warning lights, flat tire, and slide-out issue made the trip more stressful than expected, particularly after selecting multiple protection packages for added peace of mind. Your concerns regarding pricing transparency, vehicle condition, and how the tire issue was handled have been shared with our team for review. Please contact our Guest Services team at [email protected] so the details of your rental can be reviewed directly.
DS
D. S.
RV gut
RV gut, bei technischen Rückfragen schneller und kompetenter Support.
Empfehlenswert. Jederzeit wieder!
Response from El Monte RVAug 21, 2026
Vielen Dank, dass Sie sich die Zeit für eine 5-Sterne-Bewertung genommen haben! Es freut uns sehr zu hören, dass Sie eine tolle Zeit mit unserem Wohnmobil hatten. Wir sind stets bestrebt, jedem Gast ein positives Erlebnis zu bieten, und freuen uns, dass wir zu einer gelungenen Reise beitragen konnten. Wir hoffen, dass wir auch in Zukunft Ihre erste Wahl bei der Wohnmobilvermietung sind, und freuen uns darauf, Sie bald wieder begrüßen zu dürfen!