Luxury Orlando Vacation Homes located just minutes from Walt Disney World® Resort, Universal® Orlando, and SeaWorld. 3-7 Bedroom Private Pool Homes and Resort Condos come with Fully Equipped Kitchens, Game Rooms, Water Views, Hot Tubs and Gated Resor...
Elite Vacation Homes (elitevacationhomes.com) has 110 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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110 approved reviews, newest moderated first
Walter N.
Nothing to complain, competent and friendly,
Response from Elite Vacation HomesApr 7, 2020
Hello Walter, Thank you for your wonderful review and for staying with us! We value your comments and appreciate you as a customer. We hope to host your stay again in the future. Warm regards, Donna Ramsden General Manager Elite Vacation Homes
Denise M.
Everything was great
Response from Elite Vacation HomesJan 23, 2020
Hi Denise, Thank you for your 4-star review and for taking your time out to review us. We'd hope to have the opportunity to earn a 5-star review from you! Elite Vacation Homes Management Team
Justo Perez / Paola C.
Excelent service, as usual!
Response from Elite Vacation HomesJan 23, 2020
Hi Justo, It's always our pleasure to host your stay. Thank you for reviewing us and we look forward to your next visit. Elite Vacation Homes Team
Willie Mae M.
We had no toilet tissue, no trash bags, no dish detergent, no iron or iron board. I know we suppose to get that stuff ourselves but we had nothing to start off with. And people don’t travel with a iron or iron board. As soon as we check into the house we had to use the bathroom, to what a surprise no tissue we had to use a wash cloth. Picture that, we drove 12 hrs for this
Response from Elite Vacation HomesJan 23, 2020
Hello Willie Mae, I am deeply disappointed for the negative experience you have reported. We’re normally known for our exceptional attention to detail, and sincerely regret we missed the mark with you. My name is Donna Ramsden and I am the General Manager. I’d like to personally apologize and learn more about your specific situation. Please contact me at 407-397-0850 or [email protected]. I look forward to speaking with you and hopefully earn back your business.
David K.
Maintained. Process easy. Staff helpful. Responsive to needs. This was our 7th stay
Response from Elite Vacation HomesJan 23, 2020
Thank you so much for your amazing 5-Star review! We hope to see you again soon.
CHARLENE H.
Great helpful staff in the office. Beautiful, very clean homes that were plenty large enough to accommodate bigger families! Gorgeous gated community. Close to Disney and all area attractions!
Response from Elite Vacation HomesJan 23, 2020
Hello Charlene, It is truly our pleasure to host your stay. Thank you for reviewing us and we look forward to your next visit. Elite Vacation Homes Team
John B.
The house was in a nice community. There was problems from the start. Could not get in(dead bolt not unlocked), then dryer not working., hot tub cold!(after paid for heated). The queen bed was the most uncomfortable bed. Hard as a rock and felt every spring. Customer service was nice and tried to resolve issues. The blender was taped. The can opener did not work. There was no baking sheet for oven. The game room was not very up to date. Also we stayed during Christmas and there was no decor for christmas at all. So it did not like it feel like christmas at all. We had a 3 bathroom house with alot of people and only 2 could shower with hot water. That was fast shower. If bath. No one else for hour. Made hard for hygiene. The house was well kept with plenty of towels.
Response from Elite Vacation HomesJan 23, 2020
Hi John, I am glad to hear you found the home to be well kept and that you also enjoyed the community. However, I am deeply disappointed for the negative experience you have reported. We’re normally known for our exceptional attention to detail, and sincerely regret we missed the mark with you. My name is Donna Ramsden and I am the General Manager. I’d like to personally apologize and learn more about your specific situation. Please contact me at 407-397-0850 or [email protected]. I look forward to speaking with you and hopefully earn back your business. Sincerely, Donna Ramsden General Manager
Tammi & Dan J.
The house was disgustingly dirty. The furniture was to gross to sit on, the kitchen table had food crushed into the grooves, the carpet had huge stains and dirt everywhere, we would not even consider going barefoot in the house. We bought blankets and table clothes to cover the furniture and tables so we could use it. Wifi did not work and did not get fixed until 5th day of our 7 day stay. HD TV was old box tv from the 90's that did not have the technology to cast or connect modern games to it. We were VERY disappointed and would NOT use Elite again.
Response from Elite Vacation HomesJan 14, 2020
Hello Tammi & Dan James, having read your review, I found your comments very upsetting, as this is far from the experience we want our guests to have when they stay in an Elite Home. My records show our housekeeping manager was sent to your home to correct any cleanliness concerns and was turned away. I truly wish we had the opportunity better assist you while you were staying with us. We take guest comments very seriously and our goal is to meet and even exceed every guests’ expectations. Clearly that did not happen for you. I hope to discuss these issues with you personally. Please contact me directly at 407-397-0850 or [email protected] Donna Ramsden General Manager