Luxury Orlando Vacation Homes located just minutes from Walt Disney World® Resort, Universal® Orlando, and SeaWorld. 3-7 Bedroom Private Pool Homes and Resort Condos come with Fully Equipped Kitchens, Game Rooms, Water Views, Hot Tubs and Gated Resor...
Elite Vacation Homes (elitevacationhomes.com) has 110 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
elitevacationhomes.com
Website
elitevacationhomes.com
Category
Accommodation & Lodging
Location
Kissimmee, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: April 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The Elite Vacation Homes staff was very helpful when I called to inquire about renting a home. The staff always responded to my questions quickly and were always helpful and friendly. With all the worries about traveling during Covid, the company was very easy to work with and I appreciated the option to reschedule it needed.
We were very happy with the home that we rented. It was great to find the home as it was represented in the pictures on the website. It was beautiful and we enjoyed our stay. The neighborhood was very quiet and the location was great! Enjoyed the view of the lake with the fountain and the pool was great. We would definitely stay there again and use Elite Homes.
Response from Elite Vacation HomesOct 22, 2020
Hi Julie,
Your feedback is extremely important to us. Telling us about your experience, truly means everything to us. Thank you for your kind words and for taking your time out to review us.
We look forward to your next visit with us.
Warm regards,
Donna Ramsden
General Manager
Elite Vacation Homes
5299 W. Irlo Bronson Memorial Hwy, #4
Kissimmee, FL 3746
TM
Tanisha M.
The staff was great and helpful.
The staff was great and helpful.
Response from Elite Vacation HomesSep 8, 2020
Thank you for your amazing review! We can't wait to host your stay again.
LS
Latoya S.
I've always stayed with elite homes
I've always stayed with elite homes! so I wasn't surprised to see the house where we were going to! but to answer your review it was awesome and amazing to stay with elite homes 5 bedrooms! I can't wait until next vacation time!
Response from Elite Vacation HomesSep 2, 2020
Hi Latoya,
Thank you for your review. It is truly our pleasure to serve you. We can't wait to host your stay again!
Sincerely,
Donna Ramsden
General Manager
Elite Vacation Homes
PG
Pedro G.
They Nickle and dime you
They nickle and dime you, they don't let you raise the ac the house was never cleaned or sanitized the pool was half way cleaned. I will never rent from elite homes again.
Response from Elite Vacation HomesSep 1, 2020
At Elite Vacation Homes our employees and cleaning partners remain vigilant as we continue to strictly follow the guidelines for best practices from our local, state and federal agencies including: the SAFEHOME Vacation Rental Housekeeping Professional (VRHP) and Vacation Rental Management Association (VRMA) Cleaning Guidelines for COVID-19.
Please contact me directly to discuss further.
Sincerely,
Donna Ramsden
General Manager - 407-397-0850
VO
Vivian O.
rent
, I loved the location of the property, very spacious we had no problem with check in or out very clean the property. I would love to rent again
Response from Elite Vacation HomesSep 1, 2020
Thank you for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for guests like you. We look forward to hosting your stay again in the future!
Donna Ramsden
General Manager
LH
Leah H.
We have rented a number of times from…
We have rented a number of times from Elite Vacations Homes and have recommended you to many friends. All of whom have rented and been extremely pleased as well. Thank you for a wonderful vacation!
Response from Elite Vacation HomesJun 23, 2020
Thank you so much for your terrific review. We work hard every day to make sure our guests enjoy their stay. Our team is delighted to hear our efforts has paid off.
We look forward to welcoming you back again soon!
Warm regards,
Donna Ramsden
General Manager
JP
Jimmie P.
No hot water when I got their
No hot water when I got their. Order pool heat none first day
Response from Elite Vacation HomesJun 23, 2020
Thank you for your review. We truly regret to learn you were unhappy with the swimming pool heat. It takes approximately 24 to 48 hours for the full warmth to be felt. A temperature of 80°F-85°F degrees can usually be expected. We checked the temperature one day after your arrival and it measured 90°F which is much warmer than anticipated. Heaters will heat to a maximum of 10°F lower than the outside air temperature. We regret you were not happy with the temperature and hope you will understand the pool was heated to the maximum capability.
We are also deeply sorry for the inconvenience you experienced with the inside water heater. Prior to your stay, the vacation home was upgraded with a new water heater. While our team was preparing for your arrival, a switch was accidently overlooked, causing the water heater in the home to temporarily fail. We sincerely apologize for the inconvenience and thank you for reporting it upon arrival. We are glad our team corrected the situation the next morning, however, we genuinely hope you will accept our apology and give us another opportunity to host your stay again in the future.
Warm regards,
Donna Ramsden
General Manager
JK
John K.
We will give it another shot.
This was our 6th year staying at Cumbrian Lakes. Obviously we have always been happy or wouldn’t have returned year after year. This year we did run into several problems but feel maybe it was a change in office staff so we’ll give it another try next year.
One problem ( the pool pump time was changed without us being informed) was corrected the day after we brought it to the attention of the office manager and the owner stopped in the next day to check on things which we appreciated. The main problem was the fact we were without a dishwasher for over a week. After it was determined it needed fixing we were repeatedly told tomorrow or there was a problem getting the part. We felt the real reason was the property was sold but would have rather been told than to be strung along.
Again we have been mostly happy so hopefully next year things will be better.
Response from Elite Vacation HomesMay 11, 2020
Hello John,
Thank you for taking your time out to review us. We appreciate you returning to us, for the past six years, and it is truly our pleasure to serve you. We are also more than thrilled to learn you will return to us next year, and we are looking forward to hosting your stay again.
We regret you were not happy with the setting for time allotted on the pool heater. Pool heat is set to run 8-hours per day. When we learned you were not pleased with 8-hours, we gladly made an exception and extended the timer to 12-hours per day, at no additional cost to you. We regret the inconvenience this caused, but we are glad it was addressed for you very quickly, 1-day after the request was received.
We are happy to hear you appreciated our owner stopping by to personally check on you. Our guests are important to us and we work hard to ensure our guests are happy.
We sincerely apologize for the problem you experienced with the dishwasher. As soon we determined a part was necessary to complete the repair, the order was immediately placed. Regrettably, there was a delay in our normal shipping delivery times due to the COVID-19 crisis. This was truly regrettable, and we sincerely apologize for the inconvenience. Please know the part delay was not due to the home being for sale.
We appreciate your note left behind for our housekeeping team, giving written instructions on how to use the dishwasher by adding soap at the right time. This information was helpful, but no longer necessary because the dishwasher is now repaired and working properly.
For your future reference, it is strictly against our guidelines to issue a refund, when we are in the process of correcting the situation.
Thank you for choosing Elite Vacation Homes. We look forward to hosting your stay again next year.
Regards,
Donna Ramsden
General Manager
Elite Vacation Homes
