Elavon U.S. Reviews | Read Customer Reviews of elavon.com

Elavon U.S. Reviews | Read Customer Reviews of elavon.com

Elavon U.S reviews

677 approved reviews, newest moderated first

Maximilion
Jul 25, 2026
LESS THAN ONE STAR
LESS THAN ONE STAR. Worse pathetic payment service. It's all fake.
Response from Elavon U.S.Jul 26, 2026
Thank you for sharing your feedback. Providing a positive experience for our customers is important to us and we understand that your experience did not meet these expectations. We would appreciate the chance to speak with you directly to work toward a resolution. Please send an email to [email protected] with your name, phone number, time zone, reference #1243, and Merchant ID (MID) so we can assist. All the best. ^Michael
Report
customer abdoulaye D.
Jul 24, 2026
Kind very helpful she was great
Kind very helpful she was great Excellent professional
Report
A Tech Company that C.
Jul 24, 2026
Absolute bunch of crooks!
Absolute bunch of crooks! Thieves! We're currently filing a law suite against Elavon as we woke one morning to find that this company kept over 140k and to date wont say why? Theyve dodged our attorney for months and everyday the reps there are hiding as well. They also say we signed a contract with them however us, nor them, nor the rep that set us up with this company years ago have any record or knowledge of it. Stay away from this fraud of a company!
Response from Elavon U.S.Jul 26, 2026
Thank you for sharing your feedback. Providing a positive experience for our customers is important to us and we understand that your experience did not meet these expectations. We would appreciate the chance to speak with you directly to work toward a resolution. Please send an email to [email protected] with your name, phone number, time zone, reference #1244, and Merchant ID (MID) so we can assist. Kindly, ^Ryan
Report
customer
Jul 24, 2026
In a stressful situation of compromised…
In a stressful situation of compromised business bank accounts, Madison, was calm, comforting and knew exactly how to guide me in the process.
Report
Jae K.
Jul 24, 2026
Great customer service
Shanique was very helpful and solve all my issues
Report
customer
Jul 23, 2026
Shannon from Tennessee was incredibly…
Shannon from Tennessee was incredibly helpful, knowledgeable and kind. She took care of our issue better than any customer service experience I've had. You are fortunate to have her as an employee and would be wise to promote her. Seriously...
Report
Make Christina U.
Jul 22, 2026
An absolutely egregious company to work…
An absolutely egregious company to work with for your business. Please read the Google reviews about how their company operates. They have no code of ethics and the customer service is below one star. I would highly recommend choosing any other company to process credit cards.
Response from Elavon U.S.Jul 22, 2026
Thank you for sharing your feedback. Providing a positive experience for our customers is important to us and we understand that your experience did not meet these expectations. We would appreciate the chance to speak with you directly to work toward a resolution. Please send an email to [email protected] with your name, phone number, time zone, reference #1048, and Merchant ID (MID) so we can assist. ^ James
Report
Heather F.
Jul 16, 2026
Diane was very knowledgeable and helped…
Diane was very knowledgeable and helped me get the credit card machine going again without any trouble.
Report