Elavon U.S.Reviews of elavon.com

Heather was awesome. Extremely kind, patient and helpful. I got my answers and even answers to questions I didn’t even know I had until she offered the information.

Kaylee, was most helpful and knew her sutff! She was most accommodating and articulate. I appreciate her and your company.

Its always a easy call to support but sometimes it's a bit frustrating for our mids when deployment get delayed and no one reaches out to the merchant or msp and when we call in, it's time consuming on everyone to re explain the information to get deployment going.

Jessica, the Customer Service Representative was very kind, patient and helpful. She walked us through the update and stayed on the line top make sure she addressed any other questions we had. She was amazing.

Elavon is DISHONEST!! Their sales ppl represented their equipment works with international cards but it was False! kept denying causing me loss of clients in thousands of $.. Their equipment only works with domestic cards! After much trials to find right equipment, hours with customer service with no knowledge & hanging ups on me, multiple equipment sent, returned as non working, finally after months it started working just to face Elavon closed my account for not liking my frustration without single warning! All attempts to resolve failed. Their executives Jennifer, John are rude, bullies. They Froze my $17K for 90 days! And additionally debiting my bank account for $33,000 which my bank was able to stop. Awful company with non working weak equipment, bad customer service ! Avoid at all costs

Kay was great! Very patient helping us do our updates. Great experience! 5 Stars⭐️⭐️⭐️⭐️⭐️

Superb, excellent, thorough, and sincere.

Pam helped me today. I was overwhelmed because I rarely go on Converge, so have no experience navigating Converge. She gently, patiently talked me through each step. Explained how to help solve my issues. She was wonderful!