C. H.
Don’t waste your money!
The app is not at all what it is advertised to be; it’s completely useless and not user friendly. I’ve tried calling customer service to ask for a refund and cancel the subscription, but no one ever answers. I’ve emailed twice with NO response. Save your money; there’s no way this app helps with ADHD.
Response from EffectoMay 9, 2023
Dear mr. or ms. Harper, We are sorry to hear about your negative experience with our app, and we apologize for any inconvenience caused. We understand that you are frustrated and disappointed, and we would like to address your concerns. We would like to assure you that our app is designed specifically to help individuals with ADHD and other neurodivergent conditions. We have received positive feedback from many users who have found our app to be helpful in managing their symptoms and improving their daily lives. However, we understand that everyone's needs are different and not every one can see our app as usefull, we respect your opinion. Regarding your refund and cancellation requests, we apologize for any difficulty you may have experienced in reaching our customer service team. We have experienced a high volume of emails lately, and we are working hard to respond to everyone as quickly as possible. We would like to assure you that we do have a refund policy in place, and we would be happy to assist you with your request. Please email us again at [email protected] with your account details, and we will do our best to resolve the issue promptly. We appreciate your feedback and value your business. Sincerely, Team Effecto